[00:02] ChatGPT is busy making things up, let me show you something that actually shocked me. While we're talking about choosing the right AI tools and protecting our data, I discovered Hugo, an AI agent that's completely changing how companies
[00:15] handle customer support. Here's what blew my mind. Most AI chatbots just generate text responses. Hugo actually executes. It connects to your Stripe, executes. It connects to your Stripe, Shopify, or Jira, fetches real invoices,
[00:28] checks order statuses, and it can even understand images and audio messages and resolve the tickets. I tested it in my own support queue. Hugo understood multi-turn conversations, handled those repetitive questions that eat up hours,
[00:42] and when something needed human judgment, it escalated with full context. The numbers are wild. Companies using Hugo automate 40 to 80% of their support conversations. One saved $28,000 annually. Customer satisfaction went up
[00:59] because people get instant conversational accurate answers. What really sold me, Hugo connects to your actual business data through APIs. It's not guessing from scraped FAQs. It pulls real information from your systems. You
[01:15] control exactly what it can access and even choose your preferred LLM model. Hugo runs on Crisp, which powers support for over 10,000 companies. They offer a 14-day free trial, no credit card needed. If you're drowning in support
[01:30] tickets while trying to grow your business, check out hugo.ai. Link in the business, check out hugo.ai. Link in the description below.