[00:02] I switched suppliers whilst mid-scaling. I'm talking about scaling a product that was doing almost $10,000 a day. I made a case study video on this product back in 2022, which is the back cracker. We had so many viral TikTok accounts making [00:16] content, and this [music] product was scaling to almost $10,000 a day. We decided to change supplier during this, and here's actually what happened. The old supplier's shipping times were getting really slow. They were also [00:28] increasing the price of the product every few months, and the quality getting customers complaining about broken products on delivery. And don't because when things went wrong and I communicated with the supplier, they [00:42] And when you're doing volumes of almost $10,000 a day on a $50 [music] product, you cannot afford to have these issues, because it will cost you too much money in refunds and chargebacks. So, I [00:55] actually moved everything over to USA Drop, which is a fulfillment partner in drop shipping that's been around for 11 years. Now, don't get me wrong. When we switched halfway through to USA Drop, my heart sunk, because I was nervous about [01:08] switched to USA Drop, our shipping times, based on tracking numbers, went times, based on tracking numbers, went from almost 16 days down to 5 to 10 days. Quality control was no longer an issue. Communication was amazing. It was [01:21] like a dream come true. The pricing of the products were fair and honest and transparent. So, if there were pricing increases, we were getting real reasons why. And the reason why is because USA Drop is a fulfillment partner with 11 [01:33] >> [music] >> and one of the biggest drop shipping supplier pioneers in the industry. And this is the biggest part. I wasn't getting help with shipping orders. I was actually getting help scaling the [01:45] shipping times dropped so much is because we went from a Chinese warehouse to a US warehouse. So, here's my advice to you. If you're thinking about scaling and you don't feel sure about your current supplier and you've tested them [01:59] recommend that you switch ASAP [music] to a supplier that you know is verified great thing about USA Drop is there's no monthly subscription, there's no hidden costs. So, check out USA Drop linked in the description below and in the pinned [02:13] in the comment section if you've ever had an issue like I did with my old had an issue like I did with my old supplier while scaling.