--- title: 'Deriv: How to Fix Authentication and Login Errors on Platforms' source: 'https://youtube.com/watch?v=yBfiigkqFgw' video_id: 'yBfiigkqFgw' date: 2026-07-23 duration_sec: 310 channel: 'Cristiano Pereira' --- # Deriv: How to Fix Authentication and Login Errors on Platforms > Source: [Deriv: How to Fix Authentication and Login Errors on Platforms](https://youtube.com/watch?v=yBfiigkqFgw) ## Summary This video provides a step-by-step solution for users experiencing login and authentication errors when trying to access third-party trading platforms integrated with Deriv. The host demonstrates how to resolve the issue of being redirected back to Deriv after logging in, explaining that it's due to ongoing API updates. ### Key Points - **Problem Identification** [00:02] — Users logging into platforms like Idealtrade or traderbots.net are redirected back to Deriv instead of the platform. - **Solution: Logout and Relogin** [00:50] — Log out of your Deriv account in the browser, then go back to the third-party platform and log in again. - **Cause: Deriv API Updates** [02:00] — Deriv is undergoing major API and integration updates, with two account versions (V1 for old registrations, V2 for new). This causes temporary authentication issues. - **Workaround for Multiple Accounts** [02:32] — If you use multiple Deriv accounts, use a different browser for each account (e.g., Chrome for one, Firefox for another) to avoid conflicts. - **Example with ABR Method** [03:03] — The host demonstrates the fix using the ABR method: log out of Deriv, go to the platform, log in again, and the accounts appear correctly. ### Conclusion The temporary fix for Deriv login redirects is to log out of Deriv and log back into the platform. This issue should resolve once Deriv completes its API updates. ## Transcript ? Cristiano here. Today we're going to solve a problem many people are experiencing when trying to operate through Deriv platforms: login and authentication errors. If you are trying to trade on a platform like Idealtrade, traderbots.net, or any other platform, and as soon as you log in you are being redirected back to Deriv, we will resolve this immediately. Let's say you're like this , look. I'm here on the advanced platform, I'm going to log into my account, I'm going to click here, look. He's going to log in, click here, look. He's going to log in, but instead of being directed to the platform, I end up back at Deriv again. This is happening quite often with accounts. What are you going to do? Go ahead , you're in your browser, , you're in your browser, go to your account and log out, okay? Log out. Logged out. Go back to the platform here, traderbots.net, whichever one you're going to use. Now you log in again. Let's go. Now it will ask you for your information. Okay, I'm going to put my email here, I'll also put my password bots. Okay, I'm logged in. Folks, we don't know when this will be resolved, okay? Oh, all my accounts are here. I'll put up my demo account for you to see. It'll be right back, the balance will appear soon. Every time this happens to you, every time you log into a third-party platform and it goes straight to Deriv, log out there, go back to the platform and log in. As you all know, Deriv in. As you all know, Deriv is undergoing a major update to its APIs and integrations. We now have two different accounts, V1 for those with old registrations and V2 for those with new registrations. Unfortunately, the modifications are being made while the car is running, right? He's changing the tire while the car is moving. Until this is finalized and this integration is fully complete, anyone experiencing this problem should complete, anyone experiencing this problem should log out and log back in. Anyone who has more than one account there, makes more than one transaction, go ahead. You have your own account, a family member's account, and a friend's account that you use for transactions; you can no longer use more than one account on the same browser. If you use Chrome and you were operating with three different accounts, it won't work . You need to operate with one account in Chrome, another account in Firefox, and another account in Opera to avoid conflicts. Use one account per browser. So, to avoid any further problems, do this. I'll give you another example here. My account using the ABR method. I'm right here . I'll log in too. You can see, I already have it, I'm already logged into my account, performing transactions on it. I'll log in again. Look where Deriv is going; it's going to send my authentication. Ready. To the homepage. I come here, I click to log out of my account. This is my trading account, okay everyone? Then, after logging out of my account, I'll go back to the ABR method. Let me grab this. Access it, oh. I'm going to press it, look. There are no oh. I'm going to press it, look. There are no linked accounts here. Press on derive login. linked accounts here. Press on derive login. I'm now logging into my account here, I'm now logging into my account here, the trading account. Log in, I enter my I have for this account. Let's take this. Continue. Beauty. Account logged in. Want to see? Now all my available accounts will appear, and I can also use the ABR method, okay? So, let's make it perfectly clear to anyone else who is also going through this problem. He logged in, sent it to Deriv, logged out of the brokerage, went to the platform, logged in again, and it would be fine. We don't know when this will be resolved, but until it is, you can temporarily follow this procedure, okay? And if you have any questions, just leave them in the comments or contact me through my social media, okay? Until through my social media, okay? Until the next video.