[00:01] you go to a new restaurant you've never been to before. What do you do? You eat your usual food, and if you like it, great, you'll come back another day. But if you don't like it, you don't say anything, you do n't come back again, you just [00:13] make a complaint. Zinha Car said, " Oh no, it's okay, do you want a rebo? Do you want something?" "No, no need, no." Now, online, if you don't like something, you say this: " Guilherme said, 'The [00:26] owner is totally clueless, the food is terrible, no manners, no restaurant responds, and he starts like this: ' You son of a [ __ ], I know you 're a competitor trying to mess things up,' and unfortunately, iFood allows this kind of [00:40] unfortunately, iFood allows this kind of messing around." Wow, that's exactly it. Look, the other, what violence! Calm down, people, it's just food, insulting the other, saying it's a competitor trying to mess things up because it's just a little snack. These same [00:54] two who are interacting approach each other in person and say, "Hey, how are you? Did you like the food there, boy, did you prepare it?" " Oh yes, the..." I liked the snack, I really liked it, Oh yes, the..." I liked the snack, I really liked it, it was very tasty. Oh, that's good, that's good, it [01:07] was 19.90. Oh, okay, it's good. Oh, okay, it's Pix, not Card. Card. Oh, you 'll vote more times, I will, yes, I'm [01:21] thinking of voting even today, a little later today. Good that you liked it, don't you want to take one home, for the family? I 'll take one, prepare two more because I'm anyway. So something happens on the internet, even strange things that mess with [01:34] our heads. My order wasn't delivered, the service wasn't delivered n't even worth talking to, but you're going to talk to a guy with that level of " [ __ ] it"? How come I ate, I paid for it and I spent my money? How come [01:49] and I spent my money? How come I paid for it? spent my money? [02:08] same one here, look, it's the same person, x Gaúcho, same restaurant, restaurant, this one here, he's full of venom, he's angry at people's things, preparing the food with hatred like this, on the grill, pressing hard like this. F like this. This customer is a son of a [ __ ], I'm back [02:21] from sticking my hand here on this griddle. The guy said it was very greasy, that's normal, right? That's his opinion. He was even generous, he gave three stars. The guy from Rio Grande do Sul responds, "Go eat salad then, you imbecile." The restaurant owner is the one [02:35] who... He needs to delegate the function of responding on iFood, he needs to a lot of harm, he's getting very irritated. This gives him grease on his hair, stress is a terrible thing, it pops all over his body. He keeps responding like this... there's no [02:48] comment that's... well, look what this [ __ ] says, everyone treats me badly, I can't take it anymore, everyone treats me badly, I have so much hatred, so much everyone treats me badly, I have so much hatred, so much anger towards people, I [03:04] everyone will miss me. This customer said, "Look, the food is bland, the pressed bread is loose in the sandwich, much cheaper than the filling." The restaurant's response: "Unfortunately, if you didn't like it, not even God pleased [03:18] everyone." You see proof of professionalism, right? If Jesus did n't please everyone, who can I? Nobody pleases everyone, nobody succeeds. "To please everyone, and you guys are very demanding too. I'm doing my best," said client Leno. "Like this [03:31] guy here, he said, 'Oh, the sandwich is bad, expensive, and the quality is much lower than the price charged.' The answer is: Never expect too much from luck or others. In the end, there's no one who doesn't disappoint you. Bukowski, wow, that's serious. The guy [03:46] invoked Bukowski. PR respond: Imagine if he had said more, he would have recited even Plato, doubting even Aristotle. CL responds: 'Hey, I ordered without onions, they sent it with onions.' Then the boss replies: 'I only know that it's serious.' [04:00] Only the client M ate the sandwich and I got sick. PR: 'Damn, I went to the hospital.' The boss replies: 'What doesn't kill you makes you [04:14] for God's sake, people are criticizing us. PR: Damn, tearing us apart, there's not a single compliment, only criticism.' The owner says: 'There's only one way to avoid criticism: Say nothing, be [04:28] be nothing. Do nothing. I quit.' Then he says: 'The fugue is the instrument.' 'Go [ __ ] yourself. The sandwich is [04:42] very good, just like a delivery guy.'" It improved my day, besides being beautiful and attentive, congratulations on the snack and the employee. Good night, I'm happy for your comment and also for approving our product. About the delivery guy Leonard, a direct tip to him: The [04:54] delivery guy Leonard, a direct tip to him: The more you order, the more you'll see him. Wait a minute, it's me, look at my comment, I'm the one who left this here that day, the best thing to say was me, I'm the one who said delivery guy. It improved my day, it really did, that's why I [05:08] order, the more he'll come. I'm on my 20th time ordering, I even ordered today and he's here every time. Uh, I'll even otherwise he'll lose interest. I'll play a game, he'll only order [05:22] tomorrow, he'll keep saying, "Wow, why didn't he order today? Only tomorrow?" I ordered without lettuce and it came with lettuce. See Du, the cold snack gives the answer. "Those who have light shine and those who have envy criticize." Thank you. This one follows the same line [05:35] as Bucov, right? Except this one, instead of a philosopher, he uses a Facebook phrase: "A smiling girl who laughs and dreams." I'll tell the boss, boss. Hey dreams." I'll tell the boss, boss. Hey [05:59] or it'll fall!" I mean, Tina, everything was perfect for the sandwich to be good, but the meat was burnt. It took too long, it left a bitter taste in my mouth. What a shame! It had everything to be good, and you give it a 1? Damn it! I'm never delivering sandwiches for you [06:12] again! This one was taken by the others, how annoying! What a shame, poor thing, others, how annoying! What a shame, poor thing, [06:34] he was upset. No need to be upset. Oh, TikTok lunch, what kind of name is that? The owner is a 14-year-old teenager who does challenges in the kitchen. The employee arrives and says, "Where do I start? Do I need to stay on the grill today?" Look at him, how upset he is! What a shame! I'm never delivering sandwiches for you again. There's no point in Seriously, nobody understands me, but everything I do makes others think it's bad, [06:47] everyone talks badly about me. What a pain! I'm never delivering sandwiches again. It's my delivery, I'll deliver it however I want, now I'm going to prepare and eat it. My order is late and the store doesn't communicate, doesn't answer, does n't respond to chat. I was left without [07:00] knowing what happened for 40 minutes. We apologize, Gustavo, for not informing you beforehand. The delivery driver who tried to make your delivery after requesting a boat from the fire department. But for the comfort and safety [07:14] of your home, you'll only know through Gu. We had 40% of the expected rainfall for We had 40% of the expected rainfall for November. Wow, there was a death too. Wow, be worse than something similar already happened to me, you know? I ordered a snack. [07:29] That's true, it was a Chicken Sandwich, and they said it would arrive in half an hour, it didn't arrive. They said it would arrive in half an hour, half an hour passed and it didn't arrive, an hour passed and it didn't arrive. I said, "What the hell? Where is my food? What's happening?" Then I [07:41] snack? Where's my little thing? Where's my food?" Then the person replied, " No, what happened? The delivery driver had a little problem, there won't be a snack." Hmm. The [07:54] said, "What do you mean? Did you deliver the wrong order or something?" He said, "No, he had an accident, he fell off his motorcycle, he's in the hospital with his leg cut open." I said, " Oh, okay, there's no order, there's nothing, there's nothing. He's very bad, he won't have a [08:09] snack today, there's no way, we do [08:26] true, okay guys? I'm not sure, this really happened." He even called me and called me, saying, "Look, there was a problem here, something serious happened." Then we sorted it out, I canceled it later and [08:40] ordered again, but it happens, man, this really happens. Sometimes you order food, you don't know what you might be causing, you might be causing death, man, these days you're killing someone." "Be careful, you're being [08:53] extra careful when you're ordering in the rain. People like to die in the rain. When it rains, try to be careful. Butterfly effect, damn it. I asked for tomatoes because I'm allergic. The response is, you're a fussy person. What's that all about? [09:05] Allergies are serious. People treat allergies with such fussiness. It's a had eaten it, the message would be different. The guy would say, 'Hey, I had an allergic reaction when sent. I'm here in the hospital and I'm admitted here. I'm having [09:19] anaphylactic shock. The doctor said I'm giving myself three days to live.' The response is, 'Oh, three days to live.' The response is, 'Oh, be a man, you narrow-minded guy.' The hospital is for what? Just because you're dying? Me, a guy in the hospital feeling sick. If the [09:32] restaurant owner arrives at the deathbed... Visit... Stop being silly, man. You can be stupid. Get out of here, you're doing this. What a silly thing to do. You [09:45] 're a joker, right? The guy is all flustered, short of breath. What an actor, man, come at me. You think this is funny, [10:02] he likes to pretend to be something he's not, look at his acting, come on, help, help, I'm not listening to you, you [10:14] keep pretending things, I know you 're telling the truth, you're not telling the [Applause] joking, it's silly. My, you're joking, it's silly. My, you're silly, you think it's funny? [10:28] My, funny, I'm going to lie and how are you guys? What did you put this video on the screen? [10:44] straight line? You left the video, there are more people in this joke, who's doing this? You guys are good at pranks, huh? You take it seriously? Get to Vel, he 's looking at the coffin like that, the dead man stretched out, [11:03] shouldn't send the rice in the same package, [ __ ] you, you clown, it's easier not to send the rice in the same package, people like to fight, right? It gave me food poisoning, there on Earth, we apologize, look, Goku's snack, we [11:15] not being enough to deliver your order as you expected from us, super sad, we passed on your feedback. To Supreme Lord Caio, we hope to have the to show all our power. The guy has Peter Pan syndrome, man, I think he's [11:28] still a child. Goku's lunch, the guy hides behind the cartoon to avoid facing life's responsibilities. Oh, because I 'm super sad? No way, you're a grown man, man, you had food poisoning. Seriously, I'm 40 years old, you can't stay like this your [11:40] in Dragon Ball your whole life. Now you have to leave childhood behind and face life. The delivery guy arrived here with his pants unzipped and his penis out, the owner called him, it's absurd. Oh yes, I can understand her indignation. If I ordered [11:53] food and the delivery guy arrived with his penis out, I would also be upset, I would say, "Wow, that's annoying, what an annoying situation." She says, "The owner didn't even out too, sometimes it's their company culture, you have to know how to respect [12:08] different cultures, it's a situation, you know, arriving with your penis out like that, delivering food to others isn't cool, is it? I myself, to reaffirm myself, if you doubt it, I would to see who was crazier, him with his dick out, I put it in my mouth, at times like these you [12:21] very little salad and a very small piece of steak, our restaurant isn't the best, but the fact is that people like you are C in the nation. Wow, what bad, he's bitter. He only lacked [12:34] saying you're terrible, Muray is the joker. The customer said the X is good but it takes an hour to make, are we pray, but every now and then the leftovers appear, you criticizing the [12:49] delivery time, keep going, keep eating, full of corn and peas. These are made in a minute, and don't order our sandwich anymore. Wow, you jerk, wow, why answer like that? Madness, the person is just talking, [13:02] what kind of world is this we're in? Oh, oh, there, oh, what is it? There, oh, what is it? The very one, the very one, opposes Satan, the serpent, Ebal, prince. From this world, angel of light, light, Lion that roars, Ebu, [13:17] spirit of Darkness, as modeu, rebellious angel, prince of the devil, Gaucho there, oh, it's enough to make you shudder, just seeing him makes me less afraid of my Zebu's name than of the opinion on this restaurant, I'm not crazy, if it was bad, swallow it dry, [13:29] swallow it with water like a silent pill, aa, I apologize, but I don't know what happened, but the fault must have been mine, it wasn't so, so nice. Sorry, I'm really sorry from the bottom of my heart, imagine the atmosphere of the restaurant, the biggest shitty atmosphere, [13:41] without love, look, P, like that, the people are tired of going back home, the restaurant's motto is the customer is never right, the manager comes to the staff and says, " Good morning team, I'm going for it, I'm going to hit the targets, I'm going to sell sandwiches, our [13:54] motto is the customer and nobody is ever right, there's stolen air, it's a disgrace, it's a disgrace, it's the Necessary Evil, I generated, what pride, what pride, it's the cancer of the [14:06] pride, what pride, it's the cancer of the earth, it's the wretched [ __ ], the Misery that we have to endure. Uh, today I'm going to urinate in my food. I won't even spit, I'll just urinate. I'll pee out of my mouth and urinate. Oh [14:19] my god, I'm getting goosebumps. You see, a sandwich? A sandwich, I'm getting hungry. I think I'll order a sandwich for myself too, because I'm also a child of God. It's a good one here, look, here, look, a Gaucho sandwich. Hmm, just kidding, [14:31] Gaucho sandwich. Hmm, just kidding, even the devil would... there it was, oh my god, I'm even the devil would... there it was, oh my god, I'm happy to eat a I think so, right? Nobody will visit me, they only paid attention to me when I paid [14:48] only paid attention to me when I paid here, here, look, the sandwich arrived, I'm happy going to open it, I'm going to fill my tummy, I'm going to fill my tummy with sandwiches. This venomous sandwich here, I ordered the most monstrous one there is, I ordered the most poisonous one, the most poisonous, the [15:01] badly made one. I like sandwiches like this, look, you eat it, you die. It has everything sandwiches like this, look, you eat it, you die. It has everything here, look, it comes with mayonnaise. Oh my god, look, it burst! Look, the mayonnaise comes with just the cob, just the little cob, [15:15] this one. Here they only sent it. They only sent it to say they're coming. It's better not to send it if you're going to pass by. Grab a cloth that filled my whole room with mayonnaise. Don't take it off. It'll back to what matters. Deformity here. Wow, look, look, look, [15:30] look at the way he comes. They put everything here. This is a prank. They put everything they had to troll. Look like this. Ah, it'll be funny. Let's troll his face. x deformity x disease x imperfection x [15:43] flaw. Look at this. Don't focus. He's so blunt that he doesn't focus. Look at the size of My hand is big, bigger than my hand. x illness x disorder. I did psychopath. Look how delicious. I had diarrhea. This stuff is bad. Look at the hot plate. This is beautiful. It's [15:59] completely harmful. This is what I like. Malignant x poisonous evil. Misery. want to bite. I'm so hungry. Wow, how am I going to bite? hungry. Wow, how am I going to bite? Why is this right? Look, it was supposed to be like this. [16:14] Why is this right? Look, it was supposed to be like this. [16:30] delicious, hmm, delicious. Wow, look, it's so delicious! Look, it monstrous! Wow, why is it so good? It's not supposed to be like this! Wow, it can't be normal! I'm finding it so delicious... Hmm, it must be normal... [16:45] Hmm, well, folks, I ate the sandwich here, I said I'll leave a comment, Zinho, right? If I sleep. At night I can't eat the sandwich. You give my opinion? I need to give my opinion, otherwise I'll die. It's a very serious physiological need of mine. Don't give [16:58] sandwich is better than not giving my opinion. Let me leave a comment, Zinho, for him. Look, what I'm going to write... I'm going to send it, can you read it? It's not focusing, I'll read it here for you. It starts like this: You served me a sandwich or [17:12] feces on bread, a sandwich made with a button. Next time send me poop in a bag, that will offend me less. You should stop producing sandwiches and go to hell. If I see you on the street, I'll kill you. I don't want to, but I won't be able to [17:26] control myself because of what my heart is feeling. "I hate it, I was attacked, you attacked me, you didn't send me L, you sent me an error, may the devil pay running you through with his trident, because when you're without flesh, [17:39] burning in the eternal fire that never goes out in hell, maybe you'll be too late. Did it turn out well? I sent it to people who I'm very angry, I feel like I was cheated, I don't know if it's [17:54] call them, that's not how life works, you're going to send a food that the customer ordered and it rings and they won't answer, it's not the time, it's too late. Why do you leave the number there, you're not going to answer? I want to [18:09] have to say, how come they won't answer me? I have so much to say, why won't they answer? I order something, they send exactly what I ordered, and I eat it, and there's nowhere to go. Where is it? I'll leave my exclamation mark, I'll say [18:21] that I ate, I ate everything, but..." That doesn't mean anything, I could have, it telling them all this, they'll say something like, " Never again will I do this, because I can't eat fat and there's only pepperoni [18:37] only pepperoni [Music] folks, I tried to call, it wasn't for lack of trying, you could see I tried, have no idea what I was going to say. It's good that they didn't answer, it's good [18:52] felt some karmic energy, they don't answer, they're sick, one more time, just to say no, okay, one more, just [19:12] for goodnight, I'd like to place an order. Hi dear, is that it? Yes, that's right. Ah, order. Hi dear, is that it? Yes, that's right. Ah, so it's that I ordered a snack, uh, but it came with a problem, what would the [19:24] problem be, sir? Ah, it's all a problem, it's a mistake, okay, I didn't like it, no, I didn't I didn't like it, no, I didn't like it, you see, I didn't like it, dislike, [19:39] like it, you see, I didn't like it, dislike, dislike, and break it." Everything, I'm not quite right in the head, you know, angel, I'm not right in the head, honey, [19:54] sir, to be able to solve your problem I need to know what the exact problem was with the before. Oh no, there was no problem at all, imagine, there was no problem at all, only next time you can leave a... [20:09] next time tell the cook to let me... send me a bag of poop, you send me a bag of poop, you can leave this message. "For me, [20:23] what the problem is with the food, otherwise I 'll have to hang up. Oh, it starts with the problem... there are many... to start talking... it seems I ordered a green sauce and they only sent one... they only sent one... I ordered plenty of green sauce, it was [20:38] just a small packet of green sauce... I didn't even use it... we have your address here and I can ask the delivery guy to leave it... okay, this one doesn't have this one... it's a circus, isn't it? So why are you [20:53] treating me like a clown? Would you like to leave a complaint? Leave my penis in the manager's mouth? [21:06] manager. I'm the customer, I'm the one who speaks, I'm the one who will speak to him, I'm the customer, I'm the one who decides... okay, okay, will speak to him, I'm the customer, I'm the one who decides... okay, okay, [21:22] you're fired. My daughter hung up. No sir, you can speak... oh, I'm sorry, I'm No sir, you can speak... oh, I'm sorry, I'm sorry, I got too carried away, I have n't been feeling well lately either, and I have so many problems at home, my [21:36] problems at home, my wife separated, you know, and my nephew is also hospitalized, I haven't been feeling well lately, I haven't..." I have so much on my mind, I'm distant from the church, you know, girl, and I ended up taking it out on you. Are you there? I'm really [21:51] sorry, I just took it out on you. Okay, since you have nothing to do with on you. Okay, since you have nothing to do with you're not going to answer me because I'm inferior to you, sir. I need to [22:03] hang up. Oh, sorry girl, sorry, I take medicine, you know, I take 10 pills a day. I... [I hung up] This is the feeling of complaining about things, so it's not bad, you know, complaining about things. It was the [22:16] first time calling Microsoft, now activating Windows, my ass, activating Windows. Bill Gates... I want to... I'll paint on that Bill Gates' ass, want to... I'll paint on that Bill Gates' ass, let's see if he'll like it.