---
title: 'How to Add a Free AI Chatbot to Your Shopify Store'
source: 'https://youtube.com/watch?v=IGZ57yGL9Ag'
video_id: 'IGZ57yGL9Ag'
date: 2026-08-14
---

# How to Add a Free AI Chatbot to Your Shopify Store

> Source: [How to Add a Free AI Chatbot to Your Shopify Store](https://youtube.com/watch?v=IGZ57yGL9Ag)

## Summary

This video demonstrates how Shopify store owners can add a free AI chatbot to their store using JotForm, with no coding required. The process involves installing the app, creating an agent, customizing its skills and appearance, and training it on store content before publishing.

### Key Points

- **Problem and Solution** [00:00] — Shopify store owners tired of answering repetitive customer questions can use JotForm's AI chatbot for free.
- **Installation and Setup** [00:13] — Install the JotForm AI chatbot from the Shopify app store, connect your account, and create a new agent.
- **Customization and Training** [00:26] — Choose skills like product discovery and customer support, customize the look and tone, and train the bot using store content (product info, FAQs, return policies).
- **Publishing and Pricing** [00:39] — Test the bot, hit publish, and it goes live automatically. Start free; upgrade only if you need more conversations.

### Conclusion

Adding a free AI chatbot to a Shopify store is quick and straightforward with JotForm, enabling automated customer support without coding. The free tier is sufficient for most stores, with upgrades only needed for higher conversation volumes.

## Transcript

Are you a Shopify store owner and tired of answering the same customer questions over and over again? Here's how to add a free AI chatbot to your store using JotForm. No coding required.
Install the JotForm AI chatbot from the Shopify app store and connect your account. Click Create New Agent, choose skills like product discovery and customer support, and customize the look and also the tone.
You could even train it using your store's content, like product info, FAQs, and return policies. Once you test it out and hit publish, it goes live on your site and starts handling questions all automatically.
You could start entirely for free, and you only need to upgrade if you need more conversations.