Angriest Ice Cream Shop Owner Ever

[00:00] A man in Alabama wanted some ice cream,

[00:02] so he stopped by a spot called The Local

[00:05] Scoop. He had a less than positive

[00:08] experience, so he ended up leaving a

[00:10] negative review.

[00:12] And from that moment forward, he was

[00:14] hunted like Frodo Baggins. That was the

[00:16] biggest mistake of his life because the

[00:18] owner ruthless. She used the latest and

[00:22] greatest in NSA technology to track him

[00:25] down and unmask him, revealing his

[00:28] identity and months later noticed him at

[00:32] a stoplight and flagged him down so that

[00:35] way she could give him a piece of her

[00:37] mind about that review that he left

[00:40] months prior. It is a wacky video that

[00:44] escalates to an absurd degree that

[00:46] actually ends up with her and her

[00:47] husband getting arrested. All because

[00:50] one guy had the goal to leave a not

[00:54] great review about his experience with

[00:56] their ice cream shop.

[00:58] >> Wake up every day and you choose to be a

[00:59] little bit. We know where you live. I've

[01:01] spoke with your mom. I've got your phone

[01:02] number. Somebody that you messaged on

[01:04] Facebook dating gave me. That one's not

[01:06] going to go anywhere.

[01:06] >> What are you going to do about it?

[01:08] >> She's not going to do anything. But she

[01:09] gave me your biological government name,

[01:11] so now I can press charges on you.

[01:12] >> For what?

[01:14] >> Immediately, a lot to unpack here. So,

[01:16] she says that she got his phone number

[01:20] from someone he communicated with

[01:23] through Facebook dating and then also

[01:27] tracked down his mother, which is a very

[01:31] interesting strategy. I guess she

[01:33] thought, you know, by getting mommy

[01:35] involved, she'd go and ground him for

[01:39] giving his opinion on her ice cream

[01:42] shop. But like all the effort she's gone

[01:45] through to like dox this guy, like holy

[01:48] [ __ ] man. I tell you what, if this

[01:52] whole ice cream shop thing doesn't work

[01:53] out and it doesn't seem like it's

[01:55] working out, she could have another

[01:57] career as like a private investigator or

[01:59] something. She really goes the distance.

[02:01] But yeah, she used uh mama here as a way

[02:05] of getting his full legal name, which I

[02:08] feel like she already had if she was

[02:10] able to find his mom. I feel like that

[02:14] was another extra step that she didn't

[02:17] need to take. She's just basically

[02:19] getting everything she can about this

[02:21] guy. Probably got his SAT scores from

[02:23] high school as well, and now she's

[02:26] threatening to like press charges.

[02:29] What? What is the charge? Not enjoying a

[02:33] meal. An unsucculent ice cream meal.

[02:38] This is insanity manifest. What the [ __ ]

[02:41] is she yapping about? What? I'm so

[02:44] curious what crime she thought he

[02:47] committed by leaving a negative review.

[02:50] You're not allowed to express mean words

[02:52] about my ice cream shop. You're going to

[02:55] slammer buster. Lock lock him away and

[02:59] flush the key down this [ __ ] We got

[03:01] a menace on the loose. Did you see he

[03:02] hurt my feelings with this negative

[03:04] review? Why aren't you arresting him,

[03:05] officer? Take him away in cuffs. Like,

[03:08] this is some [ __ ] wackiness. Like,

[03:10] this is bonkers behavior here. She's off

[03:13] her gourd.

[03:14] >> Pritchard is not in.

[03:16] >> That's where you should be back at.

[03:17] That's where you belong. Maybe they

[03:18] would run your ass in the ground there

[03:20] because that's all you're good for.

[03:22] You're useless. You're literally You

[03:24] live in a camper and you door dash.

[03:26] garbage out of it cuz I own my

[03:28] >> garbage.

[03:29] >> You're just nothing. You're nobody.

[03:30] Here's the thing. You're going to keep

[03:32] on

[03:32] >> I said on that post was exactly right.

[03:35] Okay.

[03:35] >> I'm sorry that you

[03:36] >> made $42,000 in two months. I don't give

[03:39] a [ __ ] if you're proud of me. I've seen

[03:40] or you not be.

[03:41] >> I failed to see how you making $42,000

[03:45] in two months is in any way related to

[03:48] his negative review. Just because you've

[03:51] made a lot of money doesn't mean that

[03:55] you've debunked his negative review.

[03:58] Doesn't like invalidate his experience

[04:00] with it. It's like this is just her

[04:04] trying to flex and dunk on him. She

[04:06] keeps trying to say like you're nothing.

[04:08] You're nobody. You're trash. This and

[04:10] that. Yet, she has spent hours upon

[04:13] hours over the course of a few months,

[04:16] mind you, since this review, finding out

[04:19] everything she can about this guy like

[04:21] it's [ __ ] Jason Bourne or something.

[04:23] And now she is red in the face,

[04:26] steaming, just vomiting all this dril to

[04:31] him. The person that she says doesn't

[04:33] matter at all, by the way. Do you think

[04:35] I just woke up one morning and opened an

[04:37] ice cream shop? Or do you think I did my

[04:40] homework before I opened an ice cream

[04:41] shop? Which one do you think it is?

[04:43] Answer the question. My job.

[04:45] >> What I'm telling you is the local scoop

[04:47] is none of your concerns. It is my

[04:48] concern. No, it's absolutely citizen of

[04:50] the United States.

[04:51] >> You're not [ __ ] on any

[04:54] not

[04:56] I want. Okay.

[04:57] >> You will pay the price.

[04:58] >> No, you won't.

[04:59] >> Damn. This ice cream shop is serious

[05:01] business here. She rules that with an

[05:03] iron fist and she's bringing the hammer

[05:06] down. Don't you ever come back to the

[05:10] local scoop. It's none of your business.

[05:11] You are not welcome at the local scoop.

[05:13] That's a salty Spatoon. Go back to

[05:15] Weenie Hut Junior Ice Cream Shops. All

[05:17] right, pal. All right, Buster. Or else

[05:20] you'll pay the price. This is craziness,

[05:23] man. All just because he left a negative

[05:26] review, which he is allowed to do. He's

[05:28] 100% right. He can do that. He ate

[05:31] there, gave it a try, didn't like it.

[05:34] It's not a crime. Nothing wrong with

[05:36] that.

[05:37] >> No, I won't. You will. You will

[05:39] absolutely pay the price. Why are you

[05:41] shaking?

[05:42] >> You should be shaking. That's a good

[05:43] thing for you to do. Do not continue to

[05:46] involve yourself in my business. I will

[05:49] absolutely do something. Oh, but I will

[05:51] though. That's the thing. I absolutely

[05:52] will do something.

[05:54] ma'am are a

[05:55] >> I am mad because I have busted my ass at

[05:57] something and you think you're going to

[05:58] run it into the ground.

[06:00] >> You are the only person that has ever

[06:02] flagged me down.

[06:03] >> You know what I should tell you? I have

[06:04] a spine. I busted my ass to build that

[06:07] business.

[06:07] >> You have some mental issues that would

[06:10] cause you to get mad that I left a

[06:12] review on your restaurant. But here's

[06:14] the problem.

[06:14] >> The fact of the matter is I'm telling

[06:16] you as plain as I know how to tell you.

[06:17] He left a review on her restaurant and

[06:19] she's making it sound like he's waging

[06:21] war on her on a personal level. He ate

[06:24] there, didn't like it, left a negative

[06:26] review. End of story. And she's like,

[06:28] "You will not run my business into the

[06:30] ground." Also, the guy uh that she

[06:33] continues to say is like nothing, by the

[06:34] way, and is nobody. All of a sudden, his

[06:36] one uh bad review is apparently taking

[06:39] down her entire [ __ ] ice cream

[06:41] empire. And the astute observers will

[06:44] have noticed she is filming this

[06:46] interaction as well from her POV. This

[06:49] behavior always baffles me. Like it

[06:54] actually is it it is a flabbergasting

[06:58] phenomenon where someone who is clearly

[07:01] in the wrong just unhinged maniacal

[07:05] starts filming it because they are

[07:06] convinced they are delusional enough to

[07:09] believe that they are in the right and

[07:10] this makes them look good. So, she is

[07:12] filming this [ __ ] crash out from her

[07:14] own POV as well and I'm guessing posted

[07:18] it on her Facebook page or somewhere in

[07:21] her I don't know the ice cream mafia

[07:23] group or something. I I really have no

[07:25] clue where that ended up. But that

[07:27] happens all the time. I I really just

[07:31] don't get it.

[07:32] >> If you continue to mess with my

[07:34] business, you will live to regret it.

[07:37] >> Okay. And I'm going to call the police

[07:38] and tell you just threatened

[07:39] >> to call you. Nobody would ever [ __ ] you.

[07:41] You probably still have your virginity.

[07:42] Like that's cool.

[07:44] >> If that's what you think, but who would

[07:46] sleep with you?

[07:46] >> Here's the problem, man.

[07:47] >> It's getting really desperate now from

[07:50] her side here. Now she's bringing out

[07:52] League of Legends insults here. You

[07:55] You're still a virgin, by the way. I

[07:57] bet. Yeah. How about you take and take

[08:00] and how about that? You going to take

[08:02] that review back now? Thoughts? Virgin,

[08:06] >> you can say I was trying to hide and

[08:07] everything from a [ __ ] Yes, you were.

[08:10] If you weren't trying to hide, you would

[08:11] put Daniel Smith on your Facebook page.

[08:14] But you're a [ __ ] And

[08:15] >> have you never heard of a screen name?

[08:16] Have you never heard of a nickname?

[08:17] >> This ain't AOL, boo.

[08:18] >> It's not.

[08:19] >> This ain't AOL.

[08:20] >> But you can still put a name. That's

[08:21] your kids.

[08:22] >> Oh, [ __ ] It's She's having a full Porky

[08:25] Pig, blue screen in the brain type

[08:27] meltdown now. So now she's going to just

[08:30] this standard like mocking

[08:33] because she has nothing else that she

[08:35] can even begin to like piece together in

[08:38] her brain now during this argument that

[08:40] she has started by the way over his

[08:42] review. So now she's upset because he

[08:44] didn't use his real name for the review.

[08:46] He used like a screen name which I think

[08:49] is totally fine. I think more people

[08:52] should do that. I really think we had it

[08:54] right [ __ ] 15 years ago when it came

[08:57] to online [ __ ] where you don't want to

[08:59] just be sharing your full name, your

[09:01] [ __ ] every single little bit and

[09:03] piece about you, every little detail. I

[09:06] think that's the right way of doing

[09:07] things. Also, just to be extremely

[09:09] clear, no one should ever be afraid of

[09:12] leaving a bad review if they had a

[09:13] legitimately negative experience at a

[09:15] business. This should never be something

[09:18] that happens here where the owner of

[09:20] that business tracks you down because

[09:22] they're salty that you didn't have a

[09:25] good time with their ice cream shop in

[09:28] this case.

[09:29] >> Play video games. Do they not have the

[09:30] [ __ ] you got to say to me? Run your

[09:32] goddamn mouth about me, [ __ ]

[09:34] >> What did I say about you? Cuz I don't

[09:35] >> What did you say about me?

[09:36] >> I'm trying to remember.

[09:37] >> What did you say?

[09:38] >> I'm trying to remember.

[09:38] >> What did you say?

[09:40] >> Oh, [ __ ] Here comes Paul Blart rolling

[09:42] in deep now, smuggling beach balls under

[09:45] his camouflage hoodie. So now we've got

[09:49] goober number two that scoots in

[09:51] sideways and he enters into the

[09:53] Thunderdome here. Blood pressure through

[09:55] the [ __ ] roof looking like he's about

[09:56] to pop every blood vessel in his face.

[09:59] And he's mad now about the review. I

[10:03] guess maybe he mentioned the owners

[10:06] there like cuz even the guy like that's

[10:09] getting attacked here who left the

[10:10] reviews like I don't even know what

[10:12] you're talking about. I don't know what

[10:13] I said about you if I did say anything

[10:14] about you in the first place.

[10:16] >> What didn't you say?

[10:16] >> Who's a [ __ ] now? Daniel remember

[10:21] >> who's a [ __ ] now. Daniel cuz you're the

[10:23] one backing up my daddy or daddy.

[10:26] >> Call him daddy. Call him daddy talking.

[10:28] >> What? Pardon? call him daddy.

[10:33] Th It's getting so weird and just so off

[10:36] the rails. She's all over the place. I

[10:38] don't I can't tell if she's aroused or

[10:40] angry anymore now. It's getting sexual

[10:44] out of nowhere. This guy rolls up and

[10:46] now all of a sudden I don't know if

[10:48] they're fighting or [ __ ] what's about

[10:49] to happen here. It's confusing. So many

[10:52] mixed signals coming coming from their

[10:55] camp now. Very odd. Very odd indeed. all

[11:00] over a bad review for their ice cream

[11:02] shop. By the way, also to state the

[11:04] obvious, I think this guy backing up and

[11:07] being afraid is totally understandable.

[11:10] This is a very peculiar situation to be

[11:13] in. They are really like in a state of

[11:17] psychosis at this point. They might be

[11:19] armed or something. They have tracked

[11:21] him down months later all because of his

[11:24] bad review. And now it's 2v1 here. Like

[11:27] it is something to be fearful of. They

[11:29] don't know if they have a gun or a knife

[11:31] that they might just use all because he

[11:33] just expressed having a bad time at

[11:34] their ice cream shop. So, I get why he

[11:37] would be like backing up. That makes

[11:39] sense.

[11:40] >> Call him daddy.

[11:41] >> I can't hear you.

[11:42] >> Call him daddy.

[11:42] >> Huh?

[11:43] >> Call him daddy.

[11:44] >> That's a podcast on a on a show.

[11:46] >> Call him daddy. You asked if I called

[11:47] him [ __ ] with you

[11:49] >> and you just started [ __ ] with me.

[11:50] >> Have a great day. Have a great day.

[11:52] >> Huh?

[11:52] >> Have a great day.

[11:52] >> Why you walking away?

[11:53] >> Why you walking away? You don't want to

[11:55] talk now. You want to TALK ALL THAT

[11:57] [ __ ] [ __ ] I'M TRYING TO, BUT y'all

[11:58] won't let me say one word. Y'all see

[11:59] here's the thing.

[12:00] >> Why did you talk [ __ ] about me?

[12:01] >> Can you let me Can you let me

[12:04] >> paragraph this paid off? She paid off

[12:06] the debt to the store. Paid off the debt

[12:08] to the credit card.

[12:09] >> You just touched me. I'm

[12:11] >> Callum. Call him.

[12:13] >> That's where the recording ends. That's

[12:14] the end of the Cloverfield footage that

[12:17] we get.

[12:19] Wow.

[12:21] Pretty fascinating stuff. I got to tell

[12:23] you, local scoop doesn't really seem

[12:26] like a overly great environment to go

[12:28] get yourself a nice little sweet treat.

[12:32] If you're if you're making a trip out to

[12:34] the local scoop, you better bring your

[12:36] brass knuckles cuz that [ __ ] might just

[12:38] pop off at any moment if they notice

[12:40] like a frown on your face or heaven

[12:42] forbid you bring out your phone. You

[12:43] might be leaving a bad review and they

[12:45] can't take any chances. Like just be

[12:47] careful out there around the local

[12:49] scoop. A viral social media video out of

[12:52] Bayonette has led to the arrest of two

[12:54] local business owners. A customer's

[12:56] online review led to a parking lot

[12:58] confrontation, a smash phone, and now

[13:00] criminal charges. Mallerie and Ryan

[13:02] Goldman, owners of the local scoop ice

[13:04] cream shop, were arrested Thursday night

[13:06] and charged with misdemeanor harassment

[13:08] and criminal mischief. The charges stem

[13:10] from a June 7th encounter with Daniel

[13:12] Smith. I really feel like the ice cream

[13:16] shop owners didn't get the W here that

[13:19] they thought they did. Not only did they

[13:22] look like complete clowns, but now they

[13:26] actually have charges that stem from

[13:29] this.

[13:30] >> A customer who left a one-star Google

[13:32] review of the business on its grand

[13:34] opening in March.

[13:35] >> Didn't think nothing of it until I was

[13:37] reminded 3 months later. Smith says he

[13:40] was working as a food delivery driver

[13:42] when Mallerie Goldman recognized him at

[13:44] a stoplight and asked to speak with him

[13:46] about the review. He agreed to meet her

[13:48] at a McDonald's parking lot after

[13:50] finishing a delivery stop, but says the

[13:52] conversation quickly turned hostile.

[13:54] >> That's [ __ ] crazy. So, she's spent

[13:57] time looking him up, digging in deep to

[14:00] find his baby photos, his current

[14:02] photos, this and that, his name, uh,

[14:05] even who he's been talking to on dating

[14:08] apps, I guess, and then recognized his

[14:12] face

[14:14] on the road.

[14:17] That's That's unbelievable. That's That

[14:20] is actually unbelievable to me. and she

[14:22] was still angry about it to the point

[14:25] that she flagged him down so that way

[14:28] they could, you know, hash it out here.

[14:31] I can't believe he actually said yes to

[14:34] that, like agreed to it. I imagine he

[14:35] thought that it would be like a I don't

[14:37] know, like a peaceful thing or like a

[14:40] like a peaceful resolution. Like I don't

[14:42] know, but that that would have been an

[14:44] immediate red flag. Super alarming

[14:46] behavior. That is not normal. That's not

[14:48] healthy.

[14:50] >> Okay,

[14:50] >> I'm going to leave this property. Can

[14:52] you imagine this?

[14:52] >> But I'm telling you right now, smelling

[14:54] like

[14:54] >> Smith says he started recording and

[14:56] claims Goldman then knocked the phone

[14:58] from his hand and stomped on it. The

[15:00] video spread fast, drawing hundreds of

[15:02] thousands of views on Facebook. The

[15:04] fallout has extended beyond social

[15:06] media.

[15:07] >> It was just reached out to by the brand

[15:09] that uh supplies the ice cream for the

[15:10] ice cream shop, and they just told me

[15:12] that they're no longer going to do

[15:13] business with them.

[15:14] >> Despite the attention the incident has

[15:15] received, Smith says he's ready to move

[15:18] forward.

[15:18] >> Yeah, that sounds about right. He had

[15:21] already moved forward. They're the ones

[15:24] that brought it up months later because

[15:26] he just left a bad review. And can you

[15:28] believe it? Their supplier pulled out

[15:31] from the local scoop. Oh, they'll ru the

[15:34] day. No doubt. The local scoop. A

[15:37] meteoric rise. No doubt is on its way.

[15:41] So yeah, not only did they get charges,

[15:44] they lost their ice cream supplier. So

[15:46] now Mallerie's going to have to just be

[15:48] whipping that [ __ ] up by herself in the

[15:50] garage or something doing it old natural

[15:53] just supplying the ice cream out of thin

[15:56] [ __ ] air or something. Get herself

[15:58] some fairy godp parentents to just wish

[16:00] some ice cream into their shop. Now it's

[16:03] like it was so easily avoidable. It was

[16:06] apparently doing well making $42,000 in

[16:08] two months and then she decided to

[16:10] torpedo everything by hunting this man

[16:13] down like an animal. All because he left

[16:16] a onestar review.

[16:18] [ __ ] wild stuff, man. I I I had to

[16:21] yap about it. I had to. That's really

[16:23] about it. See you.