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How to Create an AI Agent in GoHighLevel — Step-by-Step Guide & Transcript

How to Create an AI Agent with GoHighLevel

0h 01m video Published Jun 5, 2026 Transcribed Aug 17, 2026 Franko Dorival Franko Dorival
Beginner 1 min read For: Business owners and marketers looking to implement AI customer service solutions using GoHighLevel.
AI Trust Score 60/100
⚠️ Average / Some Fluff

"The title promises a tutorial, and the video delivers a basic overview, but it's more of a teaser than a full guide."

AI Summary

The video demonstrates how to create an AI customer service agent using GoHighLevel's Agent Studio. It highlights the benefits of an AI agent that operates 24/7 without errors, and provides a brief walkthrough of setting up a knowledge base and configuring the agent with drag-and-drop blocks.

[00:01]
AI Agent Benefits

An AI agent can handle customer service 24/7, with no pay, no mistakes, and no bad days, making it a valuable tool for businesses.

[00:15]
Accessing Agent Studio

In GoHighLevel, navigate to the left menu, click on 'AI agents', then go to the 'knowledge base' section to start building your agent.

[00:28]
Building the Knowledge Base

Teach the agent about your business by pasting your website URL, adding frequently asked questions, and uploading files. More information leads to better responses.

[00:44]
Creating the Agent

Open a blank canvas for a new agent, drag AI blocks, connect them, and write instructions for how the agent should speak and respond.

[00:57]
Step-by-Step Guide

For detailed instructions, the video references another video that provides a full step-by-step guide.

GoHighLevel's Agent Studio allows businesses to quickly create a custom AI customer service agent by feeding it relevant information and configuring its behavior through a simple drag-and-drop interface.

Mentioned in this Video

Tutorial Checklist

1 00:15 In GoHighLevel, click on 'AI agents' in the left menu, then select 'knowledge base'.
2 00:28 Add information to the knowledge base: paste your website URL, add FAQs, and upload files.
3 00:44 Open a blank canvas for a new agent, drag AI blocks, connect them, and write instructions for the agent's responses.

Study Flashcards (4)

What are the benefits of using an AI agent for customer service?

easy Click to reveal answer

It's available 24/7, requires no pay, makes no mistakes, and has no bad days.

00:01

How do you access the AI agent feature in GoHighLevel?

easy Click to reveal answer

Click on 'AI agents' in the left menu, then go to 'knowledge base'.

00:15

What types of information can you add to the knowledge base?

medium Click to reveal answer

You can paste the website URL, add frequently asked questions, and upload files.

00:28

How do you configure the agent's behavior?

medium Click to reveal answer

Drag AI blocks onto a blank canvas, connect them, and write instructions for how it should speak and respond.

00:44

💡 Key Takeaways

💡

AI Agent Value Proposition

Clearly articulates the core benefit of AI agents: 24/7 availability without human limitations.

00:01
⚖️

Knowledge Base Importance

Emphasizes that the quality of the agent's responses depends on the information provided, a key principle for AI implementation.

00:28
🔧

Drag-and-Drop Configuration

Highlights the low-code approach, making AI agent creation accessible to non-technical users.

00:44

[00:01] version of your customer service? Available 24 hours a day, no pay, no mistakes, no bad days. It's not science fiction, it's possible [music] thanks to agent studio, a digital employee that answers messages, follows up with

[00:15] customers, schedules appointments, and generates videos with artificial intelligence, all without you doing anything. In the left menu, click on AI agents and then on knowledge base. Here you teach people absolutely everything

[00:28] about the business. Paste the website URL , add frequently asked questions, and upload files if you have them. The more information you have, the better you can answer. that I already have several created here. You can have a different one for each business.

[00:44] agent, a blank canvas opens, you drag the AI ​​blocks, connect them to each other, and write the instructions for how it should speak and respond. It's that simple. If you want to see the step-by-step instructions with all the details,

[00:57] the step-by-step instructions with all the details, click on this video.

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