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How to Refund Game Passes on Roblox! (2026) - Get Your Robux Back

0h 08m video Published Jun 1, 2025 Transcribed Jul 16, 2026 P Pulse
Beginner 4 min read For: Roblox players who want to refund game passes and get their Robux back.

AI Summary

This video demonstrates a method to refund Roblox game passes and get your Robux back. The process involves contacting Roblox support, claiming your account was hacked, and providing details about the game pass you want refunded. The video also includes a giveaway for 100,000 Robux.

[00:02]
Introduction and Giveaway

The video starts with a promise to show how to get Robux back from game passes and announces a giveaway of 100,000 Robux for viewers who comment their username.

[00:43]
Accessing Transaction History

Go to the Roblox homepage, click the Roblox icon on the top right, then go to 'My Transactions'. Filter by date range to see purchases from the past year.

[01:22]
Locating the Game Pass

Select 'All Items' to view all purchases. Find the game pass you want to refund, click on the game it belongs to, then go to the store to see the specific game pass.

[02:15]
Deleting the Game Pass

Click on the three dots on the game pass page and select delete. This removes the game pass from your inventory, which is necessary for the refund process.

[02:58]
Copying the Game Pass Link

Copy the link of the game pass after deleting it. This link will be used in the support request.

[03:12]
Accessing Help Center

Scroll to the bottom of the Roblox homepage, click 'About Us', then 'Help Center'. Navigate to 'Payments, Gift Cards, and Subscriptions' and then 'Roblox'.

[03:52]
Selecting the Issue Type

Choose 'Message received Robux removed from my account' as the issue type. This is the category for reporting unauthorized Robux removal.

[04:06]
Contacting Support

Click 'No' on 'Was this article helpful?' to get the 'Contact Support' option. Fill in the form with username, name, email, device, and issue details.

[05:50]
Drafting the Refund Message

Write a message claiming your account was hacked and the hacker bought the game pass. Include the game pass link, state that you deleted the game pass, and request the Robux back.

[07:37]
Submitting the Request

Complete the verification and submit the request. Roblox will send a confirmation email. The refund should be processed in a few days.

[08:16]
Refund Confirmation

The creator shows that they received an email from Roblox confirming the refund, and their Robux balance increased by the refunded amount.

By following this method, you can successfully refund Roblox game passes and get your Robux back. The key is to claim your account was hacked and provide the necessary details to Roblox support.

Clickbait Check

85% Legit

"The title accurately promises a method to refund game passes, and the video delivers a step-by-step guide."

Mentioned in this Video

Tutorial Checklist

1 00:43 Go to Roblox homepage, click the Roblox icon, then 'My Transactions'.
2 01:08 Filter by date range and select 'Purchases' then 'All Items'.
3 01:37 Locate the game pass you want to refund and click on the game it belongs to.
4 02:15 Click the three dots on the game pass page and select 'Delete'.
5 02:58 Copy the link of the game pass after deleting it.
6 03:12 Scroll to bottom of Roblox homepage, click 'About Us', then 'Help Center'.
7 03:39 Navigate to 'Payments, Gift Cards, and Subscriptions' then 'Roblox'.
8 03:52 Select 'Message received Robux removed from my account'.
9 04:06 Click 'No' on 'Was this article helpful?' then 'Contact Support'.
10 04:32 Fill in the form with username, name, email, device, and issue details.
11 05:50 Write a message claiming your account was hacked, include game pass link, and request refund.
12 07:37 Complete verification and submit the request.

Study Flashcards (5)

What is the first step to refund a game pass on Roblox?

easy Click to reveal answer

Go to the Roblox homepage, click the Roblox icon, then 'My Transactions'.

00:43

Why do you need to delete the game pass from your inventory before requesting a refund?

medium Click to reveal answer

Because if the game pass is still in your inventory, Roblox will think you're trying to trick the system and get free Robux.

02:30

What issue type should you select when contacting Roblox support for a game pass refund?

easy Click to reveal answer

Message received Robux removed from my account.

03:52

What should you claim in the support message to increase the chance of a refund?

medium Click to reveal answer

That your Roblox account was hacked and the hacker bought the game pass.

05:50

What information must be included in the support message?

hard Click to reveal answer

The link of the game pass in parentheses and the amount of Robux lost.

06:29

💡 Key Takeaways

🔧

Delete Game Pass First

This is a critical step to avoid being flagged as trying to exploit the system.

02:30
🔧

Claim Account Hacked

The method relies on a false claim of hacking to justify the refund request.

05:50
📊

Refund Successful

The creator demonstrates that the method works by showing the refunded Robux in their account.

08:16

✂️ Creator Tools: Viral Hooks

AI-generated clip ideas for Shorts based on the transcript

Get Your Robux Back! New Refund Method

41s

Starts with a clear, valuable promise of a refund method, plus a giveaway hook to retain viewers.

▶ Play Clip

Step 1: Find Your Game Pass in Transactions

60s

Detailed, actionable tutorial on locating game passes, which is highly educational for viewers seeking refunds.

▶ Play Clip

Delete Game Pass to Avoid Detection

55s

Reveals a controversial trick to delete the game pass before contacting support, increasing perceived effectiveness.

▶ Play Clip

Contact Roblox Support – The Secret Form

60s

Shows the exact support contact path and 'not helpful' trick to increase response chance, which is highly educational and actionable.

▶ Play Clip

The Hacked Account Script That Works

60s

Provides a ready-to-use support message template claiming a hack, adding controversy and high engagement potential for viewers wanting quick refunds.

▶ Play Clip

[00:02] get your Robux back from it. Let's say a few months ago you bought some game passes for a game, but you do not play it anymore and you want your Robux back found a new method and this will only take a few minutes of your time. And if

[00:15] you will miss what to do. Like, you might miss a key step. So, stick around video, I'm going to be giving this person right here 100,000 Robux. And there you go. If you want Robux just like that person, all you have to do is

[00:29] with all notifications turned on, and comment your Roblox usernames 10 times in the comment section down below. So, if you guys want to know how to refund very carefully because that's what I'm about to show you right now. And don't

[00:43] mobile right now, and this does work on mobile as well. I will be showing you mobile. But for now, what you guys want to do is head over to the Roblox here. Now, once you guys are on the Roblox homepage, what you want to do is

[00:56] actually locate the game pass that you guys want to refund. So, in order to do Roblox icon on the top right corner of the screen and then head over to my transactions. Now, on this screen, you can actually filter the date range by

[01:08] you've bought in the past year will show up. And then all you have to do is head over to purchases and then head over to sale type. And then you can actually So, it's going to show you every item that you've bought in the past year,

[01:22] you guys have bought. So, I'm going to click on all items right here. And then guys have bought a lot of items, it's going to take a while to load. But once you every single Roblox item that you've bought in the past 365 days. Now, once

[01:37] all you have to do is locate the game pass you guys want to refund. So, for the purpose of this video, I'm going to be refunding this five Robux right here. this game that's in Spanish by Moro Chris 7. So what you want to do is click

[01:50] on the game where the game pass is on. So click on the game right here. And you want to do is head over to store right here. So you can actually see it's going to show you all the game passes that are for this game right

[02:03] here. And then once you guys are on this area, there will be a game pass where it pass, it's going to say that you own the game pass. So what you want to do is you want to do is click on it and that should be the one that you want to

[02:15] want to refund, then you want to look for a different game pass where the name that you want to refund. Now, once you guys are on this page right here, what three dots on the top right corner of the screen right here and then click on

[02:30] have to actually delete the game pass game pass to be refunded. Because if the game pass is still in your inventory and going to think that you're trying to trick the system and get free Robux out

[02:43] you guys want to do is delete the game pass from your inventory and then click the amount of Robux that is on your Roblox account. It actually stayed the because by the end of this video, I will get my five Robux back from this game

[02:58] actually to copy the link of this game pass right here. So, I just exited out copy this link right here and then click on copy right here. Now, what you want to do after you copy the link is actually go back to the Roblox homepage

[03:12] want to do is scroll down to the very bottom of the page. So, just keep actual very bottom of the page. So, scroll past all of these games right games right here. Like, no one's going to scroll through all of this. But once

[03:25] page, what you want to do is click on about us. Now, once you guys are on platform, millions of ways to engage, which is the Roblox slogan. But what you the top of the screen, and then click on help center. Now, once you guys are on

[03:39] do is head over to payments, gift cards, and subscriptions. Now, once you guys subscriptions, what you want to do is head over to Roblox right here. And then it's going to say message received Robux removed from my account. What you want

[03:52] from here, it's going to say, "Message received Robux removed from my account." removed from your account and the game pass has been removed from your account. this area right here because basically what we're trying to do is we're trying

[04:06] to contact Roblox support and get them to give us our Robux back because we inventory. So, what you want to do is head over to this page right here and then go to was this article helpful. What you want to do is click on no

[04:18] helpful, Roblox support will be more likely to help you so you have a better want to do is head over to need more help, contact support here. Now, once it's going to say username, first name, last name, and you guys will have to

[04:32] username, it should automatically be already there. So, for the first name, first name. I'm just going to type in my first name right here. So, Jack. So, email address. You guys, what you guys want to do is type in the email address

[04:45] So, I'm going to type in this email right here. So, pulse [email protected]. By the way, please do not email me, you guys. I get a lot of emails from you guys, so please do not send anything to this email. So,

[04:58] right here. What you want to do is copy this email and then paste it down here as well because basically what Roblox is doing is that it's making sure that you put the right email in so it doesn't accidentally send the email to the wrong

[05:11] over to what device are you having the problem on. So just choose whatever device you're having the problem on. Whether you're on a PC, Mac, Chromebook, iPhone, iPad, Android phone, Android tablet, Amazon device, Xbox,

[05:24] currently on a PC right now. So what you want to do is click on whatever device you're having the problem on. So I'm going to click on PC and then type of scroll down until you see purchases using Robux. So what you want to do is

[05:37] click on purchases using Robux and then help subcategory type. whether it's an website item or an inexperience item and then since we're refunding a game pass, inexperience item because that's what a game pass is. Now, please describe your

[05:50] this exact message right here. So, what you want to do is type in hello Roblox. I'm writing this message to you right now because my Roblox account was

[06:04] bought the game pass. So, for me, I I'm going to put in my Roblox account was hacked 2 months ago. But let's say to refund and let's say you bought that game pass 1 week ago. What you want to

[06:16] do is say your Roblox account was hacked 1 week ago and the hacker bought this 1 week ago and the hacker bought this game pass right here which made me lose five Robux. And then put whatever amount of Robux that the game pass costed. And

[06:29] then what you want to do is put the link of the game pass in parenthesis. Ever of the game pass in parenthesis. Ever since that happened, I've changed my password and changed my recovery details, but I still haven't been able

[06:43] details, but I still haven't been able to get the Robux back that hacker. And correctly. I do make spelling mistakes sometimes. I already deleted the game as sometimes. I already deleted the game as from my inventory, but unfortunately the

[06:58] amount of Robux I have right now is still the same. So, I would like to ask for five Robux to be added back into my Roblox account because it wasn't my

[07:11] fault that I lost it. Thank you. So, what you want to do is basically type out a message asking for Roblox to refund the game pass for you and add the mention that you quote unquote got hacked and then say you already

[07:24] ask you any questions about how you got hacked and then just ask for the Robux to be added back into your account and then also mention that the game pass is they don't think that you're going to trick them into giving you free Robux.

[07:37] this out right here and then click on continue. It's going to make you do this verification thing once again. Uh, let me see. Submit. Yeah, that was easy. "Thank you for contacting Roblox. Please check your email for a message from

[07:50] customer service." So, that means that Roblox has received your message. And few days saying that they will give you the Robux back in your account. And I currently have 1,647 Robux right here.

[08:02] But in a few days, once Roblox replies to me, I should have five more Robux in that I've just refunded. So, I'll be back when I get the email. All right. so, and I just got an email from Roblox saying that they have credited the

[08:16] logged into Roblox right here, and earlier I had 1,640 something Robux, and now I have 1,652 Robux, which means that the Robux five Robux back. And if you guys want some free Robux for yourself, click on

[08:31] one of the two videos on the screen right now. else you there.

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