AI Summary
This video provides troubleshooting steps for common issues with the Bissell SmartWash carpet cleaner, including reduced suction, brushes not spinning, leaking, and not dispensing. It offers clear, step-by-step instructions to resolve each problem.
Chapters
Check if dirty water tank is full or there is a clog. Remove tank, empty, rinse filter and nozzle cover, clear debris from brushes, and reattach.
Ensure unit is reclined (brushes won't spin upright). If still not spinning, check for clogs: remove tanks, nozzle cover, brushes, rinse and clear debris from inlet.
Remove solution tank, ensure clean and dirty water tanks are fully seated. Run cleaner over leak area to remove excess. Use dry only mode if carpets damp. Store on absorbent material.
Check solution and clean water tanks are filled and seated. Ensure not in dry only mode, dirty water tank is secure. For hose, attach connector, hold trigger for up to one minute to prime pump.
Most SmartWash issues can be resolved by checking for clogs, ensuring tanks are properly seated, and following simple maintenance steps. If problems persist, contact support.
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Tutorial Checklist
Study Flashcards (5)
What should you check first if your SmartWash has reduced suction?
easy
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What should you check first if your SmartWash has reduced suction?
Check if the dirty water tank is full or if there is a clog.
Why might the brushes not spin on a SmartWash?
easy
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Why might the brushes not spin on a SmartWash?
The unit may be in upright position; brushes only spin when reclined.
00:45
How do you clear a clog from the brush area?
medium
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How do you clear a clog from the brush area?
Remove tanks, nozzle cover, brushes, rinse them, and clear debris from the inlet with a cloth.
00:45
What should you do if your SmartWash is leaking?
medium
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What should you do if your SmartWash is leaking?
Remove solution tank, ensure clean and dirty water tanks are fully seated, run cleaner over leak area, and use dry only mode if carpets are damp.
01:30
How do you prime the pump if the hose won't dispense?
medium
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How do you prime the pump if the hose won't dispense?
Attach hose connector, turn on SmartWash, and hold the hose trigger down for up to one minute.
02:15
💡 Key Takeaways
Suction Troubleshooting
First step for most suction issues is checking the dirty water tank and filter.
Brush Spin Safety
Brushes only spin when unit is reclined to prevent accidents.
00:45Leak Prevention
Proper tank seating is critical to prevent leaks.
01:30Hose Priming
Holding trigger for one minute primes the pump and clears air locks.
02:15Full Transcript
if you're experiencing reduced or no suction the dirty water tank may be full or there may be a clog in your system first remove the dirty water tank take off the lid and remove the filter then empty the tank and rinse all parts under running water remove the nozzle cover and rinse it to remove any hair or debris next use a cloth to clear out any debris that may be wrapped around the brushes put the nozzle
cover back on so that it snaps into place then re-secure the dirty water tank if you're experiencing reduced suction when using the hose make sure it's firmly attached to the hose port when the hose is removed the hose port door should be closed all the way and that's it if you have any questions please feel free to reach out to us if the brushes on your smart wash are not spinning first be sure that the unit
is reclined the brushes will not spin when the cleaner is in the upright position if the brushes are still not spinning you may have a clog remove the dirty water tank clean water tank and solution tank lift the nozzle release tab to remove the nozzle cover use the lift tabs to remove the brushes rinse them under running water and clear off any debris use a cloth to remove any hair or debris from the inlet once dry
reinsert the brushes and reattach the nozzle cover and that's it if you have any questions please feel free to reach out to us if your smart wash is leaking water or solution first remove the solution tank from the back and make sure both the clean and dirty water tanks are fully seated and secured then run your cleaner over the area where the leak occurred this will help get rid of any excess solution if your carpets are
still damp switch your cleaner to dry only mode to continue extracting water it's normal for a little water to leak out of the cleaner after use we recommend storing your smartwash on something absorbent like a towel or one of our storage mats and that's it if you have any questions please feel free to reach out to us if your smart wash is not dispensing first check that the solution tank and clean water tank are filled and
fully seated make sure smart wash is not in dry only mode and that the dirty water tank is firmly in place if the hose won't dispense make sure that the hose connector is completely attached to the hose connection port turn on your smart wash and hold the hose trigger down for up to one minute this will prime the pump and get rid of any air trapped in the hose and that's it if you have any questions
please feel free to reach out to us