I'm the only one without a Trump phone
45sRelatable frustration and humor about being left out of a viral trend.
▶ Play ClipThe video follows a frustrated customer who has been unable to receive his Trump Phone due to a series of technical and logistical failures, including emails landing in spam, a broken login portal, and poor customer service. He contrasts his experience with others who have received the phone, highlighting the chaotic and amateurish rollout of the Trump Mobile brand.
The narrator is the only person he knows who hasn't received his Trump Phone, despite waiting for a year. He feels ignored by customer service and unable to complete payment due to missing emails.
He calls Trump Mobile support and is told the device assignment process is not complete. The representative says he needs to wait for a link to pay the remaining balance, but the email hasn't arrived.
After the call, he expresses anger that everyone else is getting their phone while he is stuck. He feels his communications are compromised without the 'American' phone.
He notes that experts predicted the phone couldn't be made in the US at the advertised price, and the low volume of actual orders likely allowed them to refurbish existing phones.
He discovers the payment invitation email was in his spam folder due to misconfigured DMARC records and phishing-like characteristics, calling it an 'own goal of historic stupidity.'
He cannot log in to the portal even after resetting his password, and the two-factor code never arrives. He notes that others have the same problem.
He attempts to pay but is forced to consent to marketing despite the site saying it's optional. His bank flags the transaction as potentially fraudulent.
The phone arrives with handwritten envelopes, inkjet-printed materials, and a SIM card shipped separately, suggesting very low order volume despite claims of 600,000 pre-orders.
The phone's gold color is inconsistent and looks like 'cheddar cheese yellow' compared to actual gold-plated golf balls. The assembly claim is mocked as merely putting items in a box.
The Trump Phone rollout is a chaotic mess with broken systems, misleading claims, and poor quality, leaving customers frustrated and skeptical of the brand's promises.
"Title accurately reflects the video's content: the narrator still hasn't received his Trump Phone and details his ongoing frustration."
What was the main reason the narrator's Trump Phone payment email went to spam?
The email had misconfigured DMARC records and exhibited phishing-like characteristics (e.g., authenticating against a different domain, using bulk-blast infrastructure, and requiring immediate payment).
9:22
What did the customer service representative say about the narrator's phone status?
The device assignment process was not complete, and the phone had not been shipped yet. He needed to wait for a link to pay the remaining balance.
3:08
How did the narrator's bank react to the Trump Mobile payment?
Chase flagged the transaction as potentially fraudulent.
13:21
What evidence suggests the Trump Phone had far fewer than 600,000 pre-orders?
The phone was shipped with handwritten envelopes, inkjet-printed materials, and individual hand-delivery to UPS, which would be impractical for high volume.
14:42
What was the issue with the two-factor authentication on the Trump Mobile portal?
The two-factor code was never sent, even after checking spam and all mail folders.
11:01
Skepticism about US manufacturing
Highlights the fundamental flaw in Trump Mobile's promise: making a smartphone in the US at $500 is impossible, suggesting the whole venture was a scam.
7:04Email spam failure
Demonstrates Trump Mobile's incompetence by sending emails that look like phishing, causing Gmail to flag them as spam.
9:22Low volume evidence
The amateurish packaging (handwritten envelopes, inkjet printing) proves the claimed 600,000 pre-orders are false.
14:42Gold color comparison
The phone's 'gold' is actually a cheap yellow, humorously contrasted with real gold-plated golf balls.
17:10[00:00] Not only are you looking at a fun-sized
[00:02] Florida man, you are also gazing upon
[00:05] the only man in America to not receive
[00:07] his Trump phone. It seems everyone's
[00:11] getting it. Everyone, it's Johnny Apple
[00:13] Seed out here just tossing out the Trump
[00:15] mobile device to all all the good boys
[00:17] and girls that have been waiting for it
[00:19] for a year. Except me. I'm I'm Squidward
[00:22] in the window watching Spongebob and
[00:23] Patrick go out there and have fun in the
[00:25] sun. Where is my Trump phone? I I still
[00:28] I'm not getting any emails, so I can't
[00:30] complete the payment to get the the
[00:32] phone shipped to me. I I'm not getting
[00:34] any kind of communication. I'm hitting a
[00:36] brick wall here. They they are
[00:38] sabotaging my order. I want my Trump
[00:41] phone, damn it. And And forgive, pardon
[00:44] my French, but I'm getting peeved. I
[00:46] like I'm I'm going to say it. It's
[00:48] feeling a little bit a little [ __ ] up
[00:51] what they're doing to my order over
[00:53] there or what they're not doing with it
[00:54] or treating it like toilet paper. They
[00:56] don't value me as a customer. Now, I've
[01:00] been trying my best to avoid all of the
[01:03] videos like dissecting it and going over
[01:05] the Trump phone because that's big
[01:08] spoilers for me. I'm I'm treating this
[01:09] [ __ ] like the Harry Potter readers
[01:12] treated the Dumbledore stuff. Like, I'm
[01:15] trying to avoid it. I don't want it
[01:17] ruined. But I did see
[01:20] an irresistible
[01:22] uh coverage of it that I I I started
[01:25] watching, but I refused to complete
[01:26] because I still want to get that that
[01:28] that experience fresh when it eventually
[01:32] lands in my my paws. But I saw this
[01:34] video here from Snazzy Labs and I want
[01:38] to show you a little bit about it cuz my
[01:39] god, it is blasted the hype levels
[01:42] through the roof for me watching him go
[01:44] through this. But first, before getting
[01:47] into that, let's go ahead and give my
[01:49] pals at customer service a little ring
[01:52] because maybe they have more information
[01:54] about where my Trump phone is. Everyone
[01:57] gets to play with their new Trump phone
[01:59] toys except for me. So, I'm
[02:04] calling them again, getting them on the
[02:06] horn. See what's going on.
[02:13] Press one to open a new Trump mobile
[02:15] account. Otherwise, press two for
[02:17] support with an existing Trump mobile
[02:19] account.
[02:20] >> Press two. It's always
[02:21] >> Thank you for calling Trump mobile. Your
[02:22] call is very important to us. To ensure
[02:25] the highest level of customer care. This
[02:27] call may be recorded for quality control
[02:30] and training purposes. Please hold and
[02:32] our next available representative will
[02:34] be with you shortly. You can also visit
[02:36] our website at www.trumpmobile.com.
[02:38] trump.com to apply for a new account or
[02:42] access your personal account portal.
[02:45] >> I feel like I have more calls.
[02:47] >> Thank you for calling Trump mobile. This
[02:48] is Kyler. How may I help you?
[02:50] >> Hey, I just wanted to check on the
[02:52] status of my Trump phone. See if it's
[02:54] shipped yet.
[02:57] >> Okay, I could assist you with that. Um,
[03:00] could I get your first and last name,
[03:02] please?
[03:02] >> Charles White.
[03:05] >> Charles White.
[03:07] >> Yes.
[03:08] Okay. Um, so it says that the device
[03:13] assignment process is not yet complete.
[03:16] >> What does that mean?
[03:20] So that means that um
[03:25] that the phone has not been shipped out
[03:28] yet and that um
[03:35] we also
[03:38] haven't probably received Did you ever
[03:40] get the link about the remaining balance
[03:42] of the phone? No, I was looking for that
[03:44] in spam and trash and everywhere, but I
[03:47] haven't received any emails about it.
[03:51] >> Okay, Mr. White, another way that you
[03:53] can probably look and see if it's there
[03:55] is if you log into your customer portal
[03:58] and it um some of our customers also can
[04:02] find it there. If not, then we would
[04:05] just need to maybe do like maybe a few
[04:11] weeks or something for the phone to go
[04:13] out.
[04:14] But usually uh you will be getting a
[04:17] link to remember I mean to get the rest
[04:20] of the phone paid off.
[04:23] >> Okay. Yeah, I was just waiting for that
[04:24] email to come through. I thought I
[04:26] thought maybe when it shipped it'd be
[04:28] sent to the inbox, but I haven't got it
[04:30] yet. I can I can check the portal again,
[04:32] but I tried earlier and that didn't
[04:35] yield any good results on my end.
[04:41] >> Okay. Um, I'm going to check one more
[04:43] thing for you. Can I put you on a brief
[04:45] call please?
[04:46] >> Yeah, of course.
[04:48] >> Okay.
[04:51] At least they got the boner jams back.
[04:53] Last time I called, there was no music.
[04:56] Where's my Trump phone, bro?
[05:00] Hey, don't [ __ ] with me over there, I
[05:01] guess.
[05:02] >> Um, so the phones are have been being
[05:05] shipped out. Um, it's only a matter of
[05:07] time before you can get that link. So,
[05:11] >> okay.
[05:12] >> We're just waiting for that link pretty
[05:14] much.
[05:16] >> All right. Well, I appreciate it. Thank
[05:18] you.
[05:20] >> Thank you. And I'm so sorry for that.
[05:22] Um, if you have any questions, please
[05:24] don't hesitate to call us. Thank you for
[05:25] calling mobile.
[05:27] >> All right, that sounds good. You have a
[05:29] good rest of the day.
[05:31] >> You too. Bye-bye.
[05:32] >> Bye.
[05:34] >> [ __ ]
[05:37] Where is my damn Trump phone? Son of a
[05:40] [ __ ] Oh gee Willickers. Holy, bro.
[05:44] Everyone's getting their Trump phone.
[05:46] They're dissecting it. They're playing
[05:48] basketball with it except me, bro. I've
[05:51] been on the in the trenches with this
[05:54] godamn Trump phone. What incarnation,
[05:58] man? Where's It's It's so sad. How am I
[06:02] supposed to make patriotic phone calls
[06:04] without it? All of my phone calls and my
[06:07] text messages have been encrypted with
[06:09] communism, and I need that to change
[06:12] ASAP with the T1 device. I'm I'm I'm
[06:16] compromised. I'm raw dogging the
[06:19] telecommunications world right now
[06:20] without a [ __ ] American blanket over
[06:22] my my communications, and it's making me
[06:24] upset.
[06:26] But luckily, the customer service rep
[06:30] assured me basically any day now. Just
[06:34] waiting on waiting on my link to come
[06:36] through the old email so I can finish
[06:38] the payment. Uh as as for the like login
[06:41] portal, I can't get that to work. I
[06:43] genuinely can't get that to work. I I
[06:45] don't I don't know how to access that
[06:49] section there to to get the the
[06:52] payments. it like it's it's extremely
[06:54] difficult. Like I I don't know why. Like
[06:56] I feel like I have more calls to the
[06:58] customer service department of Trump
[06:59] mobile than I do my own family. Like
[07:01] it's unreal. And I still don't have the
[07:04] Trump phone. And I I don't feel any
[07:05] closer to getting it because everybody
[07:07] with even a passing understanding of
[07:09] electronics and the global supply chain
[07:11] knew the problem on day one. You just
[07:12] you can't make a smartphone on US soil
[07:15] at any price in 2026. And at $500, you
[07:19] likely couldn't even assemble one here
[07:21] with globally sourced components. And
[07:23] that was really the tell. The phone, it
[07:25] was never the point. Standing up the
[07:26] Trump mobile brand was. After a year of
[07:29] changing renders and specs and ship
[07:31] dates and being shady to the press, the
[07:32] phone I was sure would never arrive
[07:36] just showed up at my door.
[07:37] >> Must be [ __ ] nice, eh, Bucko? Cuz
[07:40] mine hasn't shown up anywhere except in
[07:42] my wet dreams.
[07:44] Damn it, man. But yeah, this is
[07:47] something everyone's talked about since
[07:48] the genesis of Trump mobile. All of
[07:51] their claims are hoie, actual hoie. At
[07:54] the price point they were saying that
[07:56] could never be made on US soil. And like
[07:59] he said, probably not even really
[08:01] assembled here either. Like the whole
[08:04] thing was very, very fishy from the
[08:06] beginning. And I personally believe that
[08:08] the reason they were able to finally
[08:10] ship out a phone is because the volume
[08:13] of orders is not what they were saying
[08:15] it was. Especially after the huge data
[08:18] breach they had all but confirming that
[08:20] even giving like I don't I don't know
[08:22] what I'm allowed to speak on there, but
[08:24] basically the numbers that were being
[08:26] touted were not accurate. And I think
[08:28] because the number of actual customers
[08:30] was much much much much lower, they were
[08:34] able to just basically refurbish an
[08:38] existing phone, tweak it a little bit,
[08:40] and send that to the customers so that
[08:41] way it wasn't just getting nothing and
[08:43] just letting it be like a lost in the
[08:46] ether type [ __ ] You see, Trump posted
[08:48] on X that orders were going out a couple
[08:51] of weeks ago. My order was 421. So I
[08:53] figured I'd be pretty near the front of
[08:54] the line. And I started checking my
[08:56] inbox daily, but I was getting nothing.
[08:59] So I finally dug into the spam folder,
[09:01] even though I'd marked everything from
[09:02] Trump Mobile to come in as priority. And
[09:05] well, there it was from the day before.
[09:07] An invite telling me that my T1 was
[09:09] ready and that I owed the remaining
[09:11] balance.
[09:11] >> So when I saw this, it started to give
[09:14] me hope that maybe it was buried in my
[09:15] spam somewhere, my invitation to the
[09:18] ball.
[09:20] No, no, it wasn't.
[09:22] >> Now, before any MAGA numbum nuts fire up
[09:24] the Gmail sensors conservatives cannon,
[09:27] this is an own goal of historic
[09:29] stupidity. The first email had its
[09:31] demark records configured incorrectly.
[09:33] That's the setting that proves an email
[09:35] came from where it claims to come from.
[09:37] Something they teach you on baby's first
[09:38] day of it admin. I think they figured
[09:41] this out because a few days later, a
[09:43] corrected follow-up arrived, but it
[09:44] still landed in spam. Why? Well, because
[09:47] it authenticated against
[09:48] info.ameirst-patriots.com
[09:51] instead of Trumpmobile.com, a hallmark
[09:53] of fishing. It went out over bulkblast
[09:55] infrastructure, a hallmark of fishing.
[09:57] It screamed at you to pay now, a
[09:58] hallmark of fishing, and ran every link
[10:00] through a tracking redirect, a hallmark
[10:02] of fishing. Gmail just did exactly what
[10:04] it was designed to do. Put the most
[10:05] likely trash in the trash.
[10:07] >> Trash?
[10:09] Well, I never doesn't sound like trash
[10:11] to me. So what if it had all the
[10:14] telltale signs of fishing? What's wrong
[10:17] with that? H getting a little upset now
[10:20] that a a a phone company gets a little
[10:24] motion, wants to, you know, get hose you
[10:26] down for a little bit of clams. It's I
[10:30] don't see the issue. I I think this is a
[10:32] Gmail blunder here. I wouldn't be
[10:35] surprised if Gmail finds itself at the
[10:37] ass end of a lawsuit here in a moment,
[10:39] >> but I found it. So, I I click through
[10:41] and uh what the I can't log in and I
[10:45] know my credentials are right because I
[10:46] use a password manager, but figuring
[10:48] maybe they rehashed everything after the
[10:50] data leak, I I go to reset the password.
[10:52] I create a new one. That all happens
[10:54] successfully. But then I meet the login
[10:55] flow. Surely built by the lowest bidder
[10:57] 11 time zones away. Username and
[10:59] password. Then there's a consent box and
[11:01] then a two-factor field below it. And
[11:03] the code that it is alleged to have
[11:04] emailed me. Yeah, it's not it's not in
[11:07] my spam. It's not in my inbox. It's not
[11:09] in all mail. It does not exist. The
[11:11] two-factor code that Trump mobile swears
[11:14] it sent me simply does not and will
[11:16] never exist. Which I guess leaves me one
[11:19] option. The one thing that no human
[11:21] being wants to do in 2026. I had the
[11:25] same [ __ ] problem with trying to log
[11:27] in. So seeing this showed me I'm not
[11:31] alone. There's dozens of us, dozens of
[11:34] customers that can't log in because it
[11:37] doesn't [ __ ] work at all. Oh my good.
[11:40] I don't even know how you I don't even
[11:42] know how you ruin that. I didn't even
[11:43] know. Like that's boilerplate [ __ ] for
[11:45] for like websites, right? Like that is
[11:48] something that's existed for actual
[11:49] decades without issue and somehow Trump
[11:52] mobile found a way to [ __ ] it up. That's
[11:54] actually impressive. like genuinely
[11:56] impressive to somehow blunder that cuz I
[11:58] thought maybe it was like some problem
[11:59] when setting up my account or whatever,
[12:01] but he's talking about it here in the
[12:03] video as well. So, it just doesn't work.
[12:05] His solution was calling customer
[12:07] service to finish like push it through
[12:09] the finish line that way, which I mean
[12:12] me and the Trump mobile customer support
[12:14] team, we're we're like this. We are
[12:16] tight. We're we're like family over
[12:18] there. But I figured they're probably a
[12:20] little exhausted hearing from me. And
[12:23] they did say on the phone that, you
[12:25] know, it should be coming to my inbox at
[12:27] some point. And I am well aware that I'm
[12:30] not in like the first wave of buyers. He
[12:32] was definitely way before me. So, I'm
[12:34] going to give it a little bit, you know,
[12:37] a little refractory period here. And
[12:39] hopefully it'll semi-chub itself back up
[12:41] and I'll be in that wave like the next
[12:43] time they come around. But if not, then
[12:45] I'll do the same path here, following
[12:47] his tutorial going through customer
[12:48] service to try and push it through that
[12:52] way and and we'll see how that goes. But
[12:54] for now, I'll just leave it where it is
[12:56] and just continue to patiently wait.
[12:58] >> I enter my card number. I agree to
[13:00] payment terms, but I do not click the
[13:02] marketing opt-in to which quote,
[13:03] "Consent is not a condition of any
[13:05] purchase." End quote. And yet, it
[13:07] totally is. This field is required or
[13:10] they will not let you buy the phone. Uh,
[13:12] I just I don't even care anymore. They
[13:14] leaked all my data out to to the
[13:15] internet. Whatever. I click the button
[13:18] and huh? Oh, well, look at that. A text
[13:21] message from Chase flagging a
[13:23] transaction from TMI hardware as
[13:25] potentially fraudulent.
[13:26] >> It is so [ __ ] interesting how every
[13:29] single step of trying to get a Trump
[13:31] phone is miserable and half of the [ __ ]
[13:34] that they show like on what you need to
[13:36] do and like when it's coming and all
[13:37] that is just wrong. So like here it even
[13:40] says you don't have to consent to that
[13:43] and then when he tries to, you know,
[13:46] finish the page, it turns out he does
[13:48] actually have to which is just a classic
[13:51] when it comes to this where it says
[13:52] something and then immediately
[13:54] contradicts itself like like right
[13:56] afterwards. Like they can't even get
[13:58] their own information correct on a
[14:00] single page or a single step. I cannot
[14:04] wait to open this because this is
[14:05] already amateur hour. I tore part of the
[14:07] label off because I thought this was
[14:09] from eBay because well it was dropped
[14:11] off at a UPS store in person by hand
[14:13] which nobody's doing if they're doing
[14:14] volume and then also the label is cut
[14:16] out of paper that they printed on like
[14:19] an inkjet printer. It gets even better
[14:22] because they told me that they were
[14:23] going to ship a SIM card with the
[14:24] package. But look at this. I received a
[14:27] handwritten letter handressed envelope
[14:31] that I thought was a a birthday card cuz
[14:33] like what else would it be? Nope. It's
[14:36] my Trump mobile SIM card. This is the 47
[14:39] plan. Oh, beautiful. Yeah. So, this
[14:42] makes it painfully clear, even without
[14:44] the data breach information that came to
[14:46] light through that, that their claim of
[14:48] 600,000 pre-orders for the Trump phone
[14:51] is complete barnacles. There is no world
[14:55] where they would be shipping like this
[14:57] if it's 600,000 customers. You don't
[14:59] need to be a genius to see that. Like,
[15:01] like just think about that for a second.
[15:04] How would they even go about dropping
[15:06] off by hand 600,000 of these puppies at
[15:09] the UPS store? And also a [ __ ]
[15:12] handwritten envelope that does look like
[15:15] a birthday card that they're shipping to
[15:17] each customer as well. They're not doing
[15:19] that if it's 600,000 or so pre-orders.
[15:23] That is something they can only do if
[15:24] it's significantly
[15:27] lower volume, like a a not huge amount
[15:30] of customers. So, I think just in the
[15:33] way that he received his Trump phone
[15:35] immediately paints the obvious picture
[15:37] that they didn't have that many
[15:39] pre-orders. [ __ ] is turbo goofy, man.
[15:42] They ship the Trump phone like it's an
[15:45] Etsy order where you're like it's an
[15:47] individual handling each of these. It's
[15:50] so odd. Like I I I already had very low
[15:55] expectations on how all this would be
[15:57] like the [ __ ] circus here, but I
[15:59] couldn't have expected that. Now, like I
[16:02] said, I I really didn't want any
[16:04] spoilers, but I couldn't resist at least
[16:06] seeing the process here and everything
[16:07] that he was going through. Protective
[16:09] case inside lid
[16:13] T1 quick start guide. This
[16:17] This is printer paper. This is printer
[16:20] paper. And look at the toner. They're
[16:22] running out of ton. This was literally
[16:24] printed on an inkjet printer. Look how
[16:27] pixelated the flag is over here. They've
[16:29] ran out of ink near the end.
[16:32] T1 quick start guide. And here's my
[16:36] packing slip. Was this typed out on
[16:38] Microsoft Word? What is this? Oh my
[16:42] gosh, this is great. And there's another
[16:45] SIM card. Proudly assembled in the USA.
[16:51] Um, are you sure? What does assembly
[16:54] mean? We put it in the box with the
[16:56] micro USB cable. Yes, that is likely
[17:01] exactly what the claim means. Proudly
[17:05] assembled here. We put the box together.
[17:08] Yeehaw.
[17:10] That's proudly American, as they say on
[17:13] the Trump mobile website. But yeah, it's
[17:16] just so silly to like to see the like
[17:22] everything about this like come to
[17:24] fruition. Like it's actually worse than
[17:26] I would have thought. And I already
[17:29] thought it was going to be bad. But it
[17:31] is a joke. It is a complete joke that
[17:34] costs hundreds of dollars to have played
[17:37] on you.
[17:38] Man, that's really something. Wow. It is
[17:42] ugly.
[17:44] Look at that. I haven't touched the back
[17:46] of the phone yet, but there's a little
[17:47] fingerprint on there. That is a little
[17:50] fingerprint. See that next to the second
[17:52] camera lens. I wonder if it's from the
[17:54] little kid that had to assemble this in
[17:56] the USA. Uh, bad joke. Uh, okay. So, the
[18:00] color is just not consistent anywhere.
[18:03] This could maybe kind of be gold,
[18:04] though. It is pretty yellow. But the
[18:06] plastic surrounding the camera rings and
[18:08] this little thing, like it's just
[18:10] straight up. No, those are even
[18:11] different. And I've got some goldplated
[18:14] golf balls right here. They were $50 on
[18:16] Amazon, which is pretty outrageous. Just
[18:18] like 13 bucks a piece, and I don't think
[18:20] they're Proby 1X's. So, I think most of
[18:22] the cost is in the gold. But these are
[18:24] legitimately goldplated. And the surface
[18:25] area of these balls is way higher than
[18:28] what this phone would be. And uh you
[18:30] know, 50 bucks. So, if you're paying
[18:33] $500 for this phone, why not just make
[18:35] it legitimately gold? At least that
[18:36] would be kind of cool. Because do these
[18:38] things look similar to you at all? I had
[18:40] to stop the video here. I I couldn't
[18:42] keep watching. I couldn't I couldn't
[18:44] stomach more spoilers, but I had to at
[18:45] least look at it. It is cheddar cheese
[18:48] yellow. That [ __ ] ain't gold at all. I
[18:51] thought it was very nice to demonstrate
[18:53] just how not gold it is by showing the
[18:56] gold golf ball next to it. I highly
[18:58] recommend you go check out the rest of
[18:59] his video if you want to see him go
[19:01] through the phone in detail. I I I
[19:03] couldn't. I I would not allow myself to
[19:06] because I want that experience fresh
[19:08] firsthand for myself. But I saw in the
[19:10] chapters that he does go through a lot
[19:12] of it. One of the chapters towards the
[19:13] end talks about spying apparently, which
[19:16] man, I cannot wait. I don't know exactly
[19:19] what it means in the context of this
[19:20] phone, but it's something I'm going to
[19:23] try and pay close attention to should
[19:25] mine ever actually arrive. Uh, I'm very
[19:28] excited, even more so now, to finally
[19:32] get this [ __ ] phone, bro. Uh, great
[19:35] job from Snazzy Lab. And yeah, uh,
[19:38] that's really that's really about it.
[19:39] Did it see her?
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