My Horrible Experience Working at Yandex: Interview and Training

[00:02] channel Crazy Kate. And today I decided to tell you about my latest work experience. Or, as my haters will say, about how Katyushka screwed up once again. Today I'll tell you about my experience working at Yandex. Fortunately

[00:15] or unfortunately, I didn’t work there for very long, but that’s what today’s story is about. I have already talked about my experience working at school. I have a whole series of videos on this topic on my channel. Here you go. Today I’ll tell

[00:29] you about where I went to work after school. So, I talked about the reasons for the school's dismissals in my previous videos, but I want to say again that I was in a very difficult situation after the dismissal. I didn't want absolutely

[00:42] of bed. I had no idea what to do next. I went to psychologists and psychiatrists. I'm still taking antidepressants. In general, I was in a terrible, broken state. I had a lot of

[00:56] needed to look for some kind of work options, that I wouldn’t be able to live long on the money I had. That is, in fact, I quit school for absolutely nothing. Yes, I understand that this may be wrong.

[01:09] At that time, I very often heard the expression that you can’t quit for nothing, that you need to first find another job and then quit. Yes, perhaps this is correct, but for a person who is very burned out at his previous

[01:21] job, who wants absolutely nothing, here, of course, some kind of break is needed, at least. So, to be honest, I advise everyone who is really burned out at work and has decided to quit to take a month or two off, save up some

[01:35] money, and then, with a fresh mind and renewed energy, look for work and find a you need to have a financial safety net, which, unfortunately, I did not have. This was a digression from the topic for us. In general, in

[01:50] principle, I started looking for a job almost immediately after school, but for me it was in a somewhat sluggish mode, because I wanted to rest, somehow gain strength, but at the same time I understood that I needed to look for something. I

[02:03] looked at various options, including , yes, hostess waitresses. I even went to an interview and an internship. This is absolutely not my thing. I can't smile at everyone I meet. I'd rather say that you came here. Of course, it

[02:17] was very difficult for me in the position of host, and thank God, I was not invited to do an internship later, because, apparently, everyone saw that I was completely downtrodden. I also By the way, before school I also worked as an administrator at a photo studio for almost a

[02:33] year. And just after I was fired, I also tried working as an administrator in two places , but I realized that it was not the same. And besides, at that moment I dog. So I understood that I couldn’t disappear for 12 hours at a time. And just then the

[02:48] idea arose in my head: why not find a remote work option. And at that time, my friend had already been working at Yandex for over a year . I wouldn’t say that she was directly advertising it or recommending it, but it seems like

[03:00] she didn’t say anything bad either. And I decided, why not, why not try. And I went to their website, there are quite a lot of vacancies, that is, about 30 or so. And since my friend worked in support, I

[03:14] decided to apply for support too. Because I do turn off these settings because the computer turns off the screen. That's why I

[03:26] decided to go to user support. And, of course, I was very scared, since this was a new format of work for me. I've never told you that Selan helps me in difficult situations. He can also help

[03:40] you during competitions, interviews, exams. These drops really help me interviews, exams. These drops really help me

[03:54] user support specialist. There is a small questionnaire further on. In general, during the entire time I was applying for Yandex vacancies, and this will be quite a long time, I responded to several positions. But basically it’s

[04:06] user support, it’s employee support. There are different questionnaires for each position . That is, somewhere you simply fill out information about yourself, there in your education, and somewhere, for example, there are questions: "How would you act,

[04:19] let's say, if a user writes you some kind of complaint, how would you respond to it knowledge of the Russian language. That is, for example, just like in the Unified State Exam, find the line where the same letter is inserted into words. I remembered an assignment from the Unified State Exam.

[04:33] When you fill out the application, you will receive an email with a link to an online interview. live, as it is structured, that is , there are questions, and you record a video response. Well, sometimes it’s video, sometimes it’s written. And in general, there are

[04:47] video, sometimes it’s written. And in general, there are about 35-40 questions about you, about what you worked as, about what you are interested in. Questions, again, related to work. That is, again, the user writes something that you will answer, questions

[05:00] work in. Well, in general, the questions are not difficult, but I will say right away that I did not pass this interview the first time . By the way, the requirements specifically indicated the vacancy I applied for, and that the computer

[05:15] I applied for, and that the computer had to be Windows 8, I think, or 7. Well, at the time, I just happened to have Windows 8. I'd seen other job postings that required a Windows 10 computer. So, my

[05:27] guess is that I probably didn't get the job the first time, and even the second time—I'll tell you about the second one now—most likely because I had a Windows 8 computer at the time, and they were already asking for a Windows 10 computer. About a week later,

[05:40] I filled out the application a second time and went through a second interview. At that quit school, which meant I already needed to find some kind of job. I fail the interview for the second time. And somewhere between these

[05:55] interviews at Yandex, I also tried out for a job as a host administrator. Things are n't going so well for me there either. And then suddenly I get a message on Telegram from a Yandex HR manager that I need to call, that I need to, uh,

[06:09] talk more, that they saw my Windows interview. And then they told me that I needed to upgrade my computer to at least Windows 10. I upgraded to Windows 11. We called each other and talked for literally 20 minutes . I already understood that they would most likely

[06:24] agree to take me. And the question was about updating the computer, so I called a technician that same evening . The technician takes 5 hours because the computer is 10 years old. It has never undergone any technical

[06:39] maintenance there. They clean it, install an SSD drive, and then delete everything unnecessary and update Windows. And basically, on the same day, as I had my interview in the evening, and the master spends 5 hours, I repeat, working on

[06:52] the master spends 5 hours, I repeat, working on the computer, and the computer is ready to work in Yandex. We continue to keep in touch with this HR manager, and she apply for a vacancy at Yandex, you can be placed in absolutely

[07:06] any department. And they point this out right away. That is, if you want, for example, to get on Yandex Travel, there is no guarantee that you will get there. That is, you can get into Yandex Books, you can get into Kinopoisk, and generally into various

[07:18] Yandex services. That is, it already depends on the needs. And it was the HR manager who started looking for vacancies for me and agreeing with me on the time that was convenient for me to work. To be honest, at that moment I would have agreed to any

[07:31] vacancy. It was already the beginning of December, so it turned out that I had already quit school a month ago. But while she was writing to me and while I was replying that I agreed, the vacancy was quickly taken over. It was also before the New Year, so there weren't really many

[07:45] vacancies. Yes, the time before the New Year is not the best time to quit, but, in fact, that’s how I quit school and looked for a job for myself. About 5 days later she finds me a vacancy from 3:00 pm to 12:00 am,

[08:02] Saturday, Sunday, weekends. By the way, Yandex often has floating weekends, meaning it's never 5:2. But I say again, at that moment I agreed to everything. Naturally, I agree. I am gradually receiving

[08:14] some additional forms and an employment contract. The employment contract is also delivered to me by courier. I specially prepared the courier to bring a beautiful employment contract in a folder like this one. Everything is so beautifully official. I'm

[08:28] glad that I finally found a job. Training begins. The first day was introductory training. By the way, it was very good. I can't complain about him. There was a series of videos that you had to watch and then answer

[08:41] questions that weren't at all difficult. It literally took me maybe an hour and a half there already. Next, I had to undergo specialized training. By the way, you study according to the schedule that you agreed upon for work. That is, for me it was from 3:00

[08:54] pm until 12:00 am. Saturday, Sunday, weekends. And I ended up in the called. Without going into details, I think everyone has seen it in maps, for example, or if you

[09:07] type in some company or organization in Yandex, they have their own profile, their own card. In general, we had to support business owners, for example, if they wrote a review and wanted to remove it

[09:21] or appeal it. Or if a client writes a review, and their review, for example, doesn't pass some Yandex algorithms. Well, that's to give you a very general overview so you understand what I had to do. That is, this is

[09:35] business support for these pages that exist in Yandex, dedicated to various of employment I completed water training. And then I had to undergo training in business support, that is, specialized training. The training was

[09:50] supposed to last 6 days, but it dragged on a bit for me; I think I trained for almost 2 weeks. Because n't think I can disclose the name because I signed a

[10:06] non-disclosure agreement. Ah, but, in general, a certain flash drive a certain flash drive with access to Yandex services. What did the training involve? Unfortunately, it really disappointed me

[10:19] Unfortunately, it really disappointed me because it was done in a format where you sit and read, and to be honest, reading a text for 8 hours straight is very difficult. That is, for the first three or four hours, I really read,

[10:34] delved into it, and tried to understand, but then I just couldn’t get myself together. I spent half a day somewhere really getting into it. Then either I just have this format of learning just doesn’t suit me . But, of course, the format is "sit,

[10:51] read, figure it out yourself," it's very difficult. Yes, of course, I had a mentor to whom I could ask questions, but still, you can’t bother a person every 5 minutes. And I don’t understand why such a large company can’t

[11:04] do some kind of video training, some kind of webinars, yes, there were short videos, which, by the way, were terribly glitchy. I tried to rewatch them, but they wouldn't start at all . Yes, by the way, after I read it, and it was broken down into topics, in a

[11:19] block, I had to take another test. I failed it half the time because I don't understand how these tests are designed. I'm a teacher myself, excuse me, but the tests are designed in such a way that the text I

[11:34] read before doesn't contain the answers to this question, which is in the test. I didn't understand what was happening at all. I was already

[11:46] is paid. That's exactly how, once you've passed the test, you're credited with funds. That is, it 1,200, another day I had 600 rubles. Well, basically, during my entire time working

[12:02] at Yandex, if I were to sum it up, I think I earned around 10,000, and I officially worked there for more than a month. And, basically, when you come to the end of this wonderful training, which you had to

[12:15] read yourself, and there was a final test at the very end. And before the final test there were two pools, I think that's what they were called. That is, these are, as I thought, trial

[12:27] assignments. That is, let's say a user writes you a question, and you have to find an answer to it. Yes, there are templates, but firstly, there are a lot of them. to the situation. That is, everything is not as simple as it seems. And I, to be honest, thought

[12:41] that these two pools were purely, well, a kind of training for future work. That is, I didn't take them seriously. Perhaps, if I had known that their passage was so serious, I probably would have improved my knowledge, maybe

[12:56] reread something or been more attentive somehow. That is, I treated it as a training, just to look at some interface, how to click where, where, what is filled in and where. Ah, well, basically, there

[13:10] were these two genders. That is, I repeat once again, there is, roughly speaking, a question from the user, and you have to choose an answer, and then you can see whether you answered correctly or incorrectly. And, in general, I passed the first pool

[13:22] incorrectly. And, in general, I passed the first pool with 30 out of 100%. I passed the second pool with 50 out of 100%. That is, as you can see, there was progress. And then came the final test. I was very worried about its passage. Oh, and I pass the final test

[13:37] its passage. Oh, and I pass the final test , I think, with 80 or 90% marks. That is, the floors were not completed, there was at least 70%. But this final test, I passed it on the first

[13:50] try, on the first time. And I was glad. I thought: "Well, that's it, I passed the final test on the first try . I'm such a good girl." And then my mentor writes to me that, in my opinion, you have a final interview in a day or two

[14:04] . And I think, well, probably, this is at the end of the training, they gather everyone there, congratulate them on completing the training, tell them about some further actions. Well, here's a small gathering. I've been sitting here for two days,

[14:19] doing nothing, not working, but the money for tuition is trickling in, but only when you solve these tests. That means no one is paying me money at this moment either. There is a premium payment system in place. Here's the most

[14:32] important thing I didn't say. I go to this final interview, I see there are three, I think, three people sitting there, quite grown up, so serious, almost in suits, I think two women and a man. And at that moment I

[14:47] understand that something is probably wrong. And people start asking me things like, how are you finding the training? Well, that's my mistake, unfortunately. I didn’t say that I didn’t like the training, that it wasn’t my format. Sit down, read and figure it out yourself. And

[15:02] I said that there, well, everything is fine, yes, there were some difficulties there. Here they start telling me that they are not satisfied with how I passed these two pools with trial assignments, and that they allegedly do not see progress in my studies. Although,

[15:16] again, I will say, there was progress. I passed the first pool with 30%, the second pool with 50%, the final test with 80 or 90%. That is to say, sorry, there is progress. Why even take the final test if you're only looking

[15:29] at these two pools, which I generally considered some kind of trial training task, and no one said that they were so important, and if you didn't pass them, you'd be fired. Well, in the end, they started telling me that they were not ready to

[15:43] continue collaborating with me. I was, of course, completely shocked. Well, by the way, when my mentor told me that you would have a final interview, the thought crept into my head that, ah, maybe they wanted to fire me. I had this thought,

[15:56] but I pushed it away, but in the end they told me that we are not ready to continue collaborating with you . I tried in every possible way to somehow influence this decision. I was planning on resolving these pools

[16:10] because before, when I was reading and taking simple tests on the topic, there was an option to retake them, and I even said, I think, three times: “Let me reread it, let me take it again.” But these pools could only be completed once.

[16:25] They just don't care. No, it's like this is a final decision. Perhaps, perhaps, I could have somehow started to resist and say that I did started to resist and say that I did not agree with the dismissal there. But I

[16:39] influence this decision, I offered to transfer me to another department, maybe I offered to retake the exam somehow. Ah, but unfortunately, my requests were

[16:51] not responded to. To be honest, I even burst into tears at the end. I was very upset. Thanks to these pools , I actually started to figure out what I need to do. That is, I had never seen

[17:06] the interface for responding to users before, and you say that I am fired, but I just started to understand this topic. It was very offensive. And again, no one said that these pools were so important. I thought only the final test was important. The

[17:21] test. I told them about it. The final test was passed on the first try with a passing score. What's the problem? I don't understand. Why do you officially get a job from day one if you

[17:37] can just fire someone after two weeks of training? I was just terribly freaked out at that moment. I was just terribly freaked out at that moment. I was very offended. The most important thing is that it turns out that I had this conversation , well, somewhere around the twenties of

[17:51] December. And since in order to terminate the employment contract, and mine, by the way, was terminated by mutual agreement, that is, not even on my initiative. Well, of course, it was n’t my initiative there. To terminate the

[18:03] send me a courier. I had to sign the documents, and the courier had to take the documents back to Moscow. And, naturally, this happens all the time. And since the New Year holidays were approaching, I was given a dismissal date of January 24,

[18:19] that is, almost a month later. And we talked with these guys who wanted to fire me around the twenties of December. That is, for practically a month, they didn’t give me a chance to find another job. I understand everything, of course,

[18:34] yes, there is this bureaucracy, these signed papers are needed, but, excuse me, you haven’t paid the man a salary for a month, firstly, because the salary is piecework with a bonus, and I, accordingly, do nothing, but in

[18:49] fact I am on your payroll and in fact I cannot get another job. Well, here I get nothing. I was just terribly pissed. I was very offended, upset, and didn’t understand at all why you were officially employing people then. I'm

[19:03] even more turned on now. If you simply throw out a person after two weeks, a person who tells you that he needs a job, that he is ready to redo something, that, yes, perhaps he did not understand something, did not figure it out, well, maybe he did not

[19:16] take these pools that were there seriously, considered them some kind of trial training assignment. Yes, in the end I was fired. But my connection with Yandex didn’t end there, as I basically

[19:32] didn’t end there, as I basically liked everything about it. I wanted to continue working. I think I have a pretty good understanding of this system . I started in January, after the New Year holidays were over, to respond

[19:45] interviews again, and these video interviews. But I started getting rejections here. I think that after your dismissal, you won't be able to get a job at dismissal, you won't be able to get a job at Yandex for six months. I was hoping to somehow

[19:59] get around this, but apparently I didn’t manage to get around it in the end . I started responding to vacancies on Yandex, but on other services. So it turns out I was working at YandexCrowd, and I started applying to

[20:15] other services. In general, taxi, in my opinion, Yandex food and something else do not belong to Yandex Crowd, but to Yandex of something else. And I started submitting

[20:28] applications to Yandex and taxi, I think. And I didn’t serve it as food, I think I served it at the market. And there, and I passed the initial questionnaire

[20:40] , they invited me for an interview. By the way, there was a video interview, and I waited for it for a very long time , because I submitted my application at the beginning of January. I was initially expecting my official dismissal on

[20:54] January 24th. Initially, I was scheduled for this interview at Yandex Stasi on February 2nd. I had it moved several times. In the end, I only went to see him on January 24th. And I, like a faithful dog, sat and waited for this interview at this damn

[21:10] Yandex. Sorry, sir. Yes, I was waiting for think, three times. In my opinion, from the second to the 10th of February, then on the seventeenth,

[21:22] on the twenty-fourth. And in general they wanted to move it to March 3rd, but By the way, it was a video interview, meaning there were a lot of people there and they talked about the

[21:35] company. And after this video interview, there was again a small test ahead, not at all difficult, considering that I already had training experience, yes, there in a different direction, but still, I think I

[21:50] wrote it perfectly, but in the end, I received another rejection, and at this point my patience simply snapped. This Yandex, excuse me, has been bothering me for 3 months already. They do

[22:02] n't let me work, even though I really wanted to. You can see it in me even now wanted to. You can see it in me even now . And I’m just, honestly , desperate. I guess for a week or two after that refusal I just sat there

[22:16] not knowing what to do, because at that point I already had a dog reserved and I was waiting for her to get her vaccinations. And I understood that I couldn’t take any job other than remote work. Yes, of course, I understand

[22:30] that many people with dogs work in offices there, yes, but I don’t want to abandon my dog. I want to do it, I want to devote time to it. Yes, by the way, the dog is lying under me now, because fortunately, I found a

[22:43] remote job elsewhere. Perhaps I'll tell you about this a little later, because I just completed my training there and went online. Yes, this is also remote work, this is also support, but the training is at the place where I currently work,

[22:58] which, by the way, is a bank. Okay, I'll open the curtain of secrecy a little. This is a bank. The training was absolutely wonderful. For almost a month it was training with a really have something to compare it with. So, dear Yandex, if you're watching this

[23:12] video, reconsider your training system; it's no good. This is the kind of experience I had at Yandex. Yes, in fact, you could say that I didn’t Yes, in fact, you could say that I didn’t work. I trained for 2 weeks, then

[23:25] waited almost another month for my dismissal. Ah, but according to my work record book I dismissal. Ah, but according to my work record book I worked from December 12th to January 24th, I think . Write in the comments what you think about all this. Maybe someone else

[23:38] also has experience working with Yandex. And I hope we'll film the next video with this little thing. Bye everyone.