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▶ Play ClipThe video explains the difference between two productivity styles: the 'manager schedule' (many small time slots, meetings as output) and the 'maker schedule' (few large chunks, deep work as output). It argues that most people waste time by forcing makers to work on manager time, and offers a three-pronged solution for individuals and organizations to maximize returns on time.
Productivity is how much money you get out for the time you put in. The speaker went from $0 at 23 to $100M+ net worth at 31 by better investing time.
Inspired by Paul Graham's blog. Managers divide time into many small chunks (15 min to 90 min) and fill them with meetings. Makers need large, uninterrupted blocks (4-6 hours) for deep work.
Managers treat empty slots as lost opportunities. They coordinate meetings to fill calendars. Their day starts with prep and ends with the last meeting. A fully booked day is maximally productive for them.
Makers have few large chunks (1-3 per day). A meeting can destroy an entire block due to the Zeigarnik effect (open loops). Empty calendar = opportunity for deep work. They work open-to-goal, not fixed end times.
A single meeting can take 10% of a maker's weekly output (1 of 10 blocks). Managers have 100+ slots per week, so a meeting costs them 1% but costs the maker 10%.
When managers manage makers, they often kill productivity by interrupting. A manager's solution to falling behind is to interrupt more, creating a vicious cycle. Both parties lose.
The speaker's #1 success habit is being ruthless with time. Saying no to meetings during maker time preserves output. Relationships can be maintained because achievements create future opportunities.
Example: COO Lila has 1 maker day + 4 manager days; speaker has 4 maker days + 1 manager day. Both need both types, but the ratio depends on role.
Managers must understand costs, respect 'maker's no', and ask teams about ideal days. Makers must communicate how they work, batch meetings, and work when they say they will. Organizations should mandate quiet time and spread the language.
Mandated quiet days (e.g., Wednesdays) where no meetings or messages are allowed for makers. This is especially important in remote work to build trust and measure output instead of activity.
Speaker shows a week: Tuesday is manager day (team meeting, 1:1s, exec meeting), Wed-Fri are empty maker days (recording, deep work). Only 1 day of meetings per week.
Lila starts each week by deleting meetings. Quarterly, she reviews all recurring meetings to combine or eliminate them. Meetings are expensive: a 1-hour call with 10 people at $50/hr costs $500.
The key to maximizing productivity is understanding whether you are a maker or a manager at any given moment, and structuring your calendar accordingly. By using a shared language and implementing quiet time, organizations can dramatically increase both the quantity and quality of output.
"The title is slightly exaggerated (80% is a round number), but the video genuinely delivers a detailed framework for reclaiming wasted time, so it's mostly accurate."
What is the definition of productivity according to the speaker?
Productivity is how much money you get out for the time you put in.
What are the two types of time investors described in the video?
The manager schedule and the maker schedule.
0:57
How does a manager schedule divide time?
Managers divide time into many small chunks (15 minutes to 90 minutes), often 20+ per day.
1:30
What is the Zeigarnik effect in the context of meetings?
The Zeigarnik effect is that we tend to remember open loops; meetings create open loops because you have to set timers and prepare, which saps brain power from deep work.
5:16
How many maker blocks does a typical maker have per day?
Most makers have 1-3 large chunks per day (typically 2 on a sustainable basis).
6:34
What percentage of a maker's weekly output can a single meeting cost?
A single meeting can cost 10% of a maker's weekly output (1 of 10 blocks per week).
6:58
What is the 'maker's no'?
The 'maker's no' is when a maker declines a meeting not out of disrespect, but because they are protecting their larger commitment to meaningful work.
17:02
What is the first step for managers to help makers?
Understand both the cost of coordinating times (disrupting twice) and that the meeting itself eats an entire work block.
15:55
What is the V3 version of maker time management?
V3 is having entire maker days (2-4 days per week) and one manager day where all meetings are stacked back-to-back.
24:25
What is the recommended organizational quiet day and why Wednesday?
Wednesday is recommended as a quiet day because it breaks the week into two-day intervals, ensuring the longest wait for a quiet day is only two days.
31:06
How much does a 1-hour meeting with 10 people cost if each earns $50/hour?
It costs $500 (10 people x $50/hour x 1 hour).
34:58
Productivity = Return on Time
Frames productivity as an investment concept, not just getting things done.
Manager vs Maker Schedules
Introduces a foundational framework for understanding different work styles, inspired by Paul Graham.
0:57A Meeting Costs a Maker 10% of Weekly Output
Quantifies the disproportionate cost of meetings on makers, making the problem concrete.
6:58The Vicious Cycle of Manager Interruption
Explains how managers' well-intentioned check-ins can destroy productivity, creating a downward spiral.
8:50Ruthless Time Management as #1 Success Habit
Personal testimony that being 'a dick with your time' is the key to high output and long-term relationship maintenance.
12:36Three-Pronged Solution
Provides actionable steps for managers, makers, and organizations, making the framework implementable.
15:28Mandated Quiet Time for Makers
A concrete organizational policy that protects deep work, especially critical in remote work environments.
26:42Audit and Delete Meetings Regularly
Practical advice to treat meetings as expensive resources that must be justified, with a real-world example of cost calculation.
33:50[00:00] productivity is how much money you get
[00:01] out for the time you put in I know this
[00:04] because I went from $0 at age 23 to $100
[00:06] million plus net worth at age 31 simply
[00:09] by better investing my time and I'm
[00:11] going to teach you how I do it so that
[00:13] hopefully you can do it and I'm even
[00:14] going to show you my calendar at the end
[00:16] of the video and walk you through step
[00:18] by step how I get good Returns on my
[00:20] time have you ever had someone reach out
[00:22] to you and say hey God minute hey got 10
[00:26] hey let me introduce you to so and so
[00:28] they're going to be in town how does 10
[00:29] a.m. work a normal exchange like that
[00:31] you might say yeah I've Got 5 minutes or
[00:33] sure I can meet so and so for coffee the
[00:35] problem is that for one specific type of
[00:37] worker that five-minute meeting blows
[00:40] their entire morning because they can't
[00:42] do the development work they need they
[00:43] can't edit the video they can't write
[00:45] the book chapter because it disrupts
[00:47] their workflow on the other hand there's
[00:49] another type of worker where for them
[00:51] it's actually very optimal for them to
[00:53] take that meeting the question is which
[00:55] one are you and at what times also
[00:57] special shout out to Paul Graham who
[00:59] wrote a tiny blog this 14 years ago so
[01:01] if time is what we invest and money is
[01:03] what we make from that investment then
[01:05] the people who are the best investors of
[01:07] time were the ones who make the most
[01:08] money and so it turns out there are two
[01:11] specific types of entrepreneurs and
[01:13] you'll switch hats throughout your day
[01:15] or throughout your week the first and
[01:17] most common investor of time that people
[01:20] are familiar with is the manager
[01:22] schedule and these people have a very
[01:25] specific way of investing time and
[01:26] getting Returns on it so they can make
[01:28] the most money so let's talk about
[01:30] that managers divide their time into the
[01:33] smallest chunk possible they often have
[01:35] 20 plus chunks per day from 15 minutes
[01:39] sometimes 5 minutes all the way to an
[01:40] hour or 90 minutes and for managers an
[01:43] empty time slot is a lost opportunity
[01:46] that's time that did not get a return on
[01:49] investment for them and for that reason
[01:51] they treat time like currency and the
[01:53] only real cost for them to fill is just
[01:56] the cost of coordinating with somebody
[01:57] else's calendar to find a mutually empty
[02:00] slot so that they can work together now
[02:03] on paper since work on meetings is a
[02:05] mutually filled slot it makes both
[02:07] people more productive and so when a
[02:09] manager interacts with another manager
[02:11] and they mutually fill a slot both of
[02:13] them make more money now they talk to
[02:17] lots of different people and do many
[02:19] different kinds of tasks all day long
[02:20] this is the nature of the manager they
[02:22] collect data they report data to
[02:25] persuade to lead to train and encourage
[02:28] and make other decisions one-on one and
[02:31] sometimes in groups of people for them
[02:32] they have a pretty clear beginning of
[02:34] the day and a pretty clear end of the
[02:35] day the day begins when they start
[02:37] preparing for their meetings maybe 30
[02:40] minutes or an hour beforehand and it
[02:41] ends at the end of their last meeting
[02:43] now if they prep for the next day then
[02:45] they could add that on top but more or
[02:46] less the duration of their day is
[02:48] directly proportional to the duration of
[02:50] the meetings they have they basically
[02:51] work until their last calendar slot and
[02:53] that's how their day works and this is
[02:55] the key Point here the main objective of
[02:57] the manager is to use up all their
[02:59] chunks in the day day so that they
[03:00] maximize their time a fully booked day
[03:03] is a maximally invested manager they've
[03:06] used up all of their time slots and so
[03:08] they are
[03:10] productive now the second type of time
[03:13] schedule management is something called
[03:15] the maker and this is one that the vast
[03:18] majority of people do not know this is
[03:21] where the creators this is where the
[03:23] entrepreneurs this is where people who
[03:25] have to make big things who build stuff
[03:28] get the highest returns on their time
[03:30] the vast majority of entrepreneurs at
[03:32] some point have some or all of their
[03:34] time that's dedicated to making stuff
[03:37] this is the Deep work this is the stuff
[03:39] that moves the big ball forward there
[03:40] are often tasks that are not urgent but
[03:42] incredibly important and when you look
[03:45] back on your month or your quarter or
[03:46] your year the few things that you
[03:48] remember that actually move the ball
[03:50] forward that actually move your business
[03:51] forward in the long term were these
[03:55] chunks of work now the problem is most
[03:58] entrepreneurs do not have the time and
[04:00] do not have the system for maximizing
[04:02] that time of important work because
[04:05] fundamentally if those are the footholds
[04:07] that allow you to push yourself forward
[04:09] towards your goal then you want as many
[04:11] of those as possible the difficulty is
[04:13] that it's never urgent this is like if
[04:15] you're a coder and you need to develop
[04:16] software obviously if that software is
[04:18] developed that's the most valuable thing
[04:19] you can do if you're an editor and you
[04:21] make videos then actually editing the
[04:23] video so that it can get out in media is
[04:25] the most important thing that you can do
[04:26] if you write copy for emails or you're
[04:28] an author and you write books you
[04:30] actually writing the book and actually
[04:31] doing the work of the book is the most
[04:33] important thing that you can do all of
[04:34] those things are maker work you create
[04:37] something that before this did not exist
[04:39] although this work is important it's
[04:41] incredibly expensive in terms of time
[04:43] and the problem is the vast majority of
[04:45] the world works on manager time not on
[04:47] maker time so let me explain the
[04:49] difference so for the maker when you get
[04:51] into maker mode instead of many small
[04:54] slivers like the manager has you have
[04:56] only a few large chunks and the reason
[04:59] for that is because if you put a meeting
[05:01] or you interrupt a 4-Hour long block
[05:05] then you often can't get back to the
[05:07] work that you were doing before also if
[05:09] you know that you have a block that's
[05:10] coming you can't get into the flow
[05:13] because you know that you're going to
[05:14] have to get out of the flow and so this
[05:16] is like the end of day meeting that
[05:17] kills you this is called the zernick
[05:19] effect it's that we tend to remember
[05:21] open loops and meetings are open Loops
[05:23] because you have to set timers so you
[05:25] don't forget it you have to start
[05:26] setting a timer before the timer to
[05:28] start wrapping up even if you're using
[05:30] right now then you start thinking about
[05:31] the meeting and what you have to prepare
[05:32] for that meeting and now you're not
[05:34] thinking about your own work and this
[05:35] eats up your brain power and saps your
[05:38] ability to make unlike the manager where
[05:41] the decisions the direction and the
[05:42] coordination is the output of their work
[05:44] for the maker the stuff the things they
[05:47] build the things they make is the output
[05:49] of their time and so instead of working
[05:53] on meetings they work off meetings they
[05:56] work on projects that can't get done in
[05:59] 30es minutes sometimes those projects
[06:01] last weeks months quarters until they're
[06:04] done and so the way that that work
[06:06] actually looks is that most makers have
[06:08] a set start time but variable end times
[06:10] so unlike the manager where they they
[06:12] know when they start and they know when
[06:13] they finish most makers work open to
[06:16] goal if you've ever lost yourself in
[06:17] your work and you're like man I just
[06:19] want to keep riding this this High I
[06:21] want to keep riding this flow that's
[06:23] what it feels like to make you want to
[06:25] stay in there as long as you possibly
[06:27] can and that's why having no cap on the
[06:30] allows you to get lost in the work and
[06:32] produce more than you ever could so if
[06:34] you have only large time chunks that
[06:36] means that you only have one or two per
[06:39] day sometimes three if you're working 18
[06:41] hours and so that means you usually have
[06:43] a morning block and a post lunch block
[06:45] now if you're somebody who likes to also
[06:46] work after dinner then you have a post
[06:48] dinner block so you basically have three
[06:50] four to six hour chunks per day that's
[06:53] it and on a sustainable basis most
[06:55] people just have two per day and so if
[06:58] someone takes one meeting in the morning
[07:00] they blew one of your 10 work blocks per
[07:03] week if you only work 5 days a week and
[07:05] so someone's taking 10% of your total
[07:08] output by having one meeting the issue
[07:10] is that that manager who's working on
[07:12] manager time puts that thing in and for
[07:15] them they're becoming more productive
[07:16] but they're destroying your productivity
[07:19] when this happens is when you finish
[07:21] your day feel like you look back and
[07:24] know that all your time was spent but
[07:26] you got no return on it you have nothing
[07:28] to show for it and if you feel like you
[07:29] have that happen again and again and
[07:32] again this is how businesses stay small
[07:34] this is how entrepreneurs fail to grow
[07:36] This Is How They relive the same 6
[07:38] months same 12 months same two years
[07:40] over and over and over again because
[07:42] they do not know how to invest their
[07:44] time for the maker an empty time slot is
[07:48] not a lost opportunity the empty time
[07:51] block is the opportunity to get the
[07:53] return if you're a maker you understand
[07:56] what I'm about to share with you if you
[07:57] look at your calendar and see that you
[07:59] have literally nothing on there you have
[08:01] no meetings you have no nothing it's
[08:02] just empty until the end of the day how
[08:04] much energy are you filled with you're
[08:06] like oh my God I'm going to crush this
[08:07] day there's all this this big project I
[08:09] want to sink my teeth into it I'm going
[08:10] to be able to take a huge chunk out of
[08:12] it that energy that you get is because
[08:14] that is a maximally productive day is an
[08:17] empty calendar rather than a filled
[08:19] calendar and so for context when I was
[08:21] writing my book my days every day were
[08:24] just writing the book and I told my team
[08:27] that that's all I was going to be doing
[08:29] you're like but don't you run this
[08:30] portfolio of all these companies and
[08:32] there's all this money and these deals
[08:33] and decisions that have to happen and
[08:34] the answer is yes and when I show you my
[08:36] calendar it'll all Mak sense so
[08:37] literally diametrically opposed
[08:40] calendars are both maximally allocated
[08:44] to invest time to get the highest
[08:46] Returns on it in terms of money the big
[08:48] problem is when the two need to interact
[08:50] because if you just had makers making
[08:52] and you just had managers managing
[08:53] everyone would be happy the problem is
[08:55] when managers manage makers and they
[08:58] have to meet
[09:00] so when a manager doesn't know how
[09:02] makers work they kill the productivity
[09:03] of their team managers often assume that
[09:06] makers can work like they do on demand
[09:08] they think it's hey it's just 30 minutes
[09:11] and you've got free time what's the big
[09:12] deal I looked at your calendar you have
[09:14] nothing all day you're barely even
[09:15] working because they're using their
[09:17] measuring stick of work their way a
[09:19] calendar looks when they're maximally
[09:20] effective and then transposing that on
[09:23] top of the Maker's calendar and thinking
[09:25] these two are the same when they
[09:26] couldn't be more different for a manager
[09:28] a short meeting costs one work unit
[09:31] which is maybe 15 minutes and for them
[09:33] they've got 20 plus per day so they can
[09:35] easily spare one whereas if they take
[09:37] one from a maker they take one of the
[09:39] two time slots you have per day and
[09:41] sometimes you take both based on what
[09:43] the topic of the meeting is if you say
[09:45] hey we're going to do your quarterly
[09:46] performance as an employee at 2:00 in
[09:49] the afternoon the likelihood that the
[09:50] employee leading up to that is going to
[09:52] be able to think about the work that
[09:53] they're going to do when they're worried
[09:54] about their job or they're worried about
[09:55] their performance all day long and then
[09:57] afterwards they thinking about what they
[09:58] said and they could have said
[09:59] differently that day shot to make
[10:01] matters worse if a maker is falling
[10:03] behind the manager's solution is to
[10:05] interrupt them more which creates a
[10:07] vicious cycle this means managers
[10:09] prevent the work that they check in on
[10:11] so by checking in on them they disrupt
[10:13] the Maker's work so that they can't
[10:15] actually make during the time slot to
[10:16] check in if they're actually working
[10:18] because the manager Works while on
[10:19] meetings where the Maker Works when
[10:21] they're off meetings and when this
[10:23] happens and it happens often both
[10:25] parties lose and this is the main point
[10:27] the manager loses because the maker is
[10:29] not making what they need to be making
[10:30] and the manager is responsible for some
[10:32] level of output so both people aren't
[10:34] making the best Returns on their time
[10:36] this is why this is important for
[10:37] managers and important for makers so if
[10:39] you are on a team share this with your
[10:41] boss share this with your teammates so
[10:43] that this become like this can become
[10:45] more common in the Lexicon all my
[10:46] companies understand and use this
[10:48] language if you ask as a manager for a
[10:52] maker to make time for you they either
[10:55] one offend the manager by saying no I
[10:58] can't do that because I'm working and
[11:00] the M manager's like well I see that you
[11:03] have an empty time block and I outrank
[11:05] you or even if your peers it's like what
[11:06] do you mean you're not going to give me
[11:08] that time I see that it's empty by
[11:10] refusing them they offend and they can
[11:12] incur other risks by making that you
[11:14] know offense and declining the
[11:15] invitation this often time damages the
[11:18] relationship and decreases the
[11:19] likelihood of collaboration in the
[11:20] future which they might need you as a
[11:23] maker might need the buying of that
[11:25] manager and so you risk losing that
[11:27] Goodwill by declining the invitation but
[11:29] by doing so if you accept the invitation
[11:31] you destroy the morning right and so
[11:34] option one piss someone off option two
[11:37] destroy half your day a very terrible
[11:39] proposition and the crazy part is that
[11:42] even if you accept that meeting often
[11:44] times the yield from that meeting is
[11:46] nothing because the person who had the
[11:49] do you have five minutes didn't really
[11:50] have an agenda didn't really have a plan
[11:52] and just basically said I'm just going
[11:54] to steal your morning from you and give
[11:55] you nothing back by the way this totally
[11:57] applies to networking stuff too if
[11:59] you're like hey let me ince you to John
[12:01] he's in the area you guys should meet
[12:02] for coffee does 10:00 a.m. work I'm like
[12:05] yeah let's just destroy everything right
[12:07] let's just light my whole day on fire so
[12:09] that I can meet John who you think I
[12:11] have synergies with maybe there's
[12:13] potential for collaboration let's
[12:15] explore opportunities together you know
[12:17] what's crazy I know what I need to do to
[12:19] make more money and I just need to do
[12:21] that I get asked all the time about
[12:24] what's the one habit that you have that
[12:27] has been the highest you know predictor
[12:29] of your success and I really genuinely
[12:34] believe that it has been this is that I
[12:37] have been ruthless with my time everyone
[12:40] who knows me knows that I am a dick with
[12:43] my time and the thing is is that I've
[12:46] been able to maintain relationships
[12:48] because during that maker time where I
[12:49] say no to everyone else I keep moving
[12:52] forward because I have a
[12:54] fundamental belief that as long as I
[12:55] continue to achieve and I continue to
[12:57] make things that are valuable for the
[12:59] World those meetings those connections
[13:01] those synergies that friend dinner will
[13:04] always be there and that has proven
[13:07] right in my life and in the beginning it
[13:09] was the hardest because I didn't have
[13:10] the accomplishments to show for it but I
[13:12] truly believed I was like I know that if
[13:14] I can get this stuff done and I do it
[13:17] every single day for a year two years
[13:18] three years five years if every day I
[13:21] move the ball forward that's the thing
[13:23] at the end of the month when I look back
[13:24] on what I actually accomplished 100% of
[13:26] it is stuff I accomplished during maker
[13:28] time not manager time and so once I
[13:31] realized that the maker time was where
[13:32] everything all the speed of me moving
[13:35] towards my goal was getting accomplished
[13:36] then I spent the rest of my time trying
[13:38] to optimize my life and create a system
[13:40] around this that allowed me to do as
[13:42] much of that as I possibly could and to
[13:45] be clear there are roles in the business
[13:47] like if you're CEO or coo from an
[13:51] operator perspective you're going to
[13:52] have more one-on ones you're going to
[13:54] have more team trainings you're going to
[13:55] have more coordination and
[13:57] decision-making that's required but you
[13:59] just have to be clear that you're not
[14:01] not doing your job by not having maker
[14:03] time it's just that your job is the
[14:04] manager stuff and then the maker time
[14:06] you have is to get more leverage on the
[14:09] remainder of your manager time and so
[14:11] ilila has a different schedule than I do
[14:13] she still has maker time but it's
[14:15] probably inverted in terms of her
[14:17] schedule for her she has probably one
[14:19] maker day per week and four manager days
[14:22] where I have four maker days per week
[14:24] and one manager day and so you can have
[14:26] an inverted schedule but the important
[14:28] thing is is that she has to have that
[14:31] makeer day because it's what gets her
[14:32] leverage gets her higher Returns on the
[14:34] other four days of the week and then for
[14:36] me I have to still do that manager day
[14:39] because it gives me leverage on all the
[14:41] organizational decisions that have to
[14:42] happen throughout the whole portfolio
[14:45] you have to get out of the either or
[14:46] thinking and think which of these Styles
[14:48] is best for me in this particular moment
[14:51] but I can promise you that you do have
[14:53] elements of both when most people have
[14:55] elements of neither which is why they
[14:57] never move forward so I think I've
[14:59] accurately described the problem here
[15:00] makers and managers work differently
[15:02] these guys want empty calendars these
[15:03] guys want filled calendars when they
[15:05] interact one person destroys the other
[15:07] person time and it's a disproportionate
[15:08] trade and when things get bad they get
[15:10] even worse because the managers
[15:12] interrupt the makers even more and the
[15:14] makers trying to be polite because they
[15:16] don't want to turn down invitations just
[15:17] make their lives worse and worse and
[15:19] they have to work longer and longer
[15:20] hours lose sleep lose family time lose
[15:22] their weekend so that they can just keep
[15:24] up with their work without pissing
[15:25] anyone off and so let's talk about a
[15:28] different way way to do this so I use
[15:30] something called a three-pronged
[15:32] approach for the solutions and that's
[15:34] because you have to address it from all
[15:36] angles it's not just saying hey makers
[15:38] deal with it hey managers do something
[15:40] different hey organizations you have to
[15:43] attack it from all three directions
[15:45] you've got the managers you've got what
[15:47] the makers should do differently and
[15:48] then you've got the organization overall
[15:51] so you've got all three of these parties
[15:53] that you have to
[15:55] accommodate to the managers step one
[15:58] under understand both the costs that you
[16:00] put on the maker the first cost is the
[16:03] cost of coordinating times while they
[16:05] work so they're trying to work right now
[16:08] before you coordinate the time that
[16:09] you're also going to disrupt them so you
[16:11] disrupt them while they're working and
[16:13] then you disrupt them at the meeting
[16:14] that you're trying to plan so you
[16:16] disrupt them
[16:17] twice secondly and once you have that
[16:20] time set aside understand that the time
[16:21] itself eats an entire work block itself
[16:24] and you have to know the difference
[16:25] between your work and the Maker's work
[16:27] and when you ask for a meeting it costs
[16:29] them 10 times more you use up one of
[16:32] their 10 time slots per week whereas you
[16:34] use up only one of your hundred or more
[16:36] time slots so when you choose to make an
[16:39] appointment or choose to make a meeting
[16:42] be sure that it's worth it especially if
[16:44] it's an ad hoc or impromptu if you have
[16:46] a set Cadence of communication if it can
[16:49] wait until that time and you got to be
[16:51] really real with yourself can it wait is
[16:53] this just a convenience thing for me or
[16:55] a preference if it is then don't destroy
[16:57] the poor man or poor woman's time step
[17:00] two understand the value of the makers
[17:02] no and this is something that I
[17:04] hopefully becomes incorporate in your
[17:06] Lexicon at your business is that this is
[17:07] a maker's no not a not a real world no
[17:10] it's a maker's no is that if a maker
[17:12] declines a meeting don't take offense
[17:15] see it as them actually trying to keep
[17:17] their larger commitment to you the
[17:18] company and other people to get the
[17:20] meaningful work they need to get done
[17:22] done and so this means you don't get
[17:24] offended this means you don't you know
[17:26] hold back the the promotion or say that
[17:29] they're not being productive because
[17:30] they keep turning down meetings if
[17:32] someone turns down the meeting it's
[17:33] because they're doing something that
[17:34] they can accurately say this is more
[17:36] important than that now if you as a
[17:37] manager say I know that you have this is
[17:39] going to destroy the morning in terms of
[17:41] your productivity but I think it is
[17:43] worth your time to be on this because we
[17:45] need your Insight then you can frame it
[17:47] that way and then you can give the maker
[17:48] the time to prep for that meeting if it
[17:50] is literally of that importance step
[17:52] three for managers is actually ask your
[17:54] team what an ideal day would look like
[17:56] for them like what's a maximum
[17:57] productive day look like like and allow
[17:59] them the time to give you the response
[18:01] and I suggest following that to the
[18:03] greatest degree possible so that you can
[18:05] actually help them be the most
[18:06] productive and so for example for us uh
[18:09] our media team leaders asked the editing
[18:13] team underneath of them hey what's the
[18:15] perfect day for you guys what's a
[18:16] perfect weekly calendar look like and as
[18:18] a team they were like well if we could
[18:20] just Bunch all the meetings here and we
[18:21] could have all the rest of the days free
[18:23] that would be awesome and then if we had
[18:25] it was like okay well how do what about
[18:26] when we coordinate it's okay well we'll
[18:27] have specific coordination times that we
[18:29] keep four brainstorming sessions and
[18:31] things like that but beyond that we keep
[18:33] everyone's calendars empty and so that
[18:35] way as a team you as a as a manager also
[18:38] can have fewer meetings so that you can
[18:40] fill out with other meetings that aren't
[18:41] makers right so you can do more leading
[18:43] more directing more encouraging more
[18:44] persuading more training and then let
[18:46] the makers make and we've also realized
[18:49] and I think you will break your own
[18:50] belief around this as soon as you start
[18:51] doing this that a lot of work doesn't
[18:53] have to be done at the same time
[18:55] everyone doesn't need to work on the
[18:56] same thing at the same moment to get the
[18:58] most done as long as everything gets
[19:00] done by this period of time now this
[19:02] video isn't the protect the makers video
[19:05] this is for all businesses and all
[19:07] business owners so let's talk to the
[19:08] makers
[19:10] now step one good managers want to help
[19:14] you so let them tell them how you work
[19:17] this is you communicating to them send
[19:19] this piece of content to them to help
[19:22] them help you and yes you will have to
[19:25] take meetings that eat your entire day
[19:26] sometimes it's part of the job you have
[19:28] have to work with other people because
[19:30] your project would never see the light
[19:31] of day without marketing marketing it
[19:33] sales selling it product delivering it
[19:35] and everything else that happens in
[19:37] between it's a team and so if your
[19:39] manager is going to choose to put a Time
[19:41] Block in the middle of your morning or
[19:43] the middle of your afternoon then switch
[19:45] that whole block into a manager schedule
[19:48] Fight Fire with Fire and try to knock
[19:50] out as many meetings as you can in that
[19:52] formally free time so that means that
[19:55] okay if I know that I'm going to have
[19:56] this one time slot that's killed my big
[19:58] chunk well then let's slice that baby
[20:00] into as many chunks as I can and get all
[20:02] the other ad hoc impromptu meetings done
[20:04] that morning so that I now switch to a
[20:06] maximally productive manager and so the
[20:09] thing is is that you don't want to
[20:10] identify as one or the other you just
[20:11] want your calendar to reflect the nature
[20:14] of the work and so the point here isn't
[20:16] to have two camps of makers and managers
[20:19] is to understand what type of
[20:20] productivity system you're installing
[20:23] for that period of time on your calendar
[20:25] because especially if you're an
[20:25] entrepreneur you've got to wear both
[20:28] step two for makers have standard
[20:30] meeting times where you accept meetings
[20:32] so you say Hey you know Monday and uh
[20:36] Thursday afternoons is when I have all
[20:39] of my meeting times open so whenever
[20:40] someone requests a meeting ask them if
[20:42] they can make it in those times and this
[20:44] is where when you get into the
[20:45] organization if everyone has those times
[20:47] then everyone's on maker schedules for
[20:49] those time blocks and then it becomes
[20:50] more efficient at an organizational
[20:51] level which I'll get to in a second it's
[20:53] rare that a meeting is truly urgent so
[20:55] if you can push them off to those
[20:57] designated blocks that you said ahead of
[20:58] time you will make a lot more money with
[21:00] the time that you have remaining and you
[21:02] want to make this time available to
[21:04] anyone who meets with you on a regular
[21:06] basis and add some empty time slots or
[21:08] leave some empty time slots in that
[21:10] maker meetings for the ad hoc meetings
[21:11] that inevitably come up I would say I've
[21:13] gone through three distinct periods of
[21:15] understanding this maker manager concept
[21:18] and using it to great success the first
[21:21] one is you basically have to do nights
[21:22] and weekends uh in Early Mornings in
[21:24] order to get your maker time in but you
[21:26] have to do it and so when I was doing
[21:28] this as a gym owner so a small business
[21:30] owner I would wake up and I would like
[21:32] work on ad copy and work on ads which
[21:34] was like deep work that I'd have to do
[21:36] and then I'd step into the gym at 9:00
[21:38] a.m. and start taking sales calls or uh
[21:42] take training sessions or have to have
[21:44] one on- ones with my trainers like I
[21:45] worked like a regular person with fires
[21:48] and people interrupting me all day
[21:49] because I was running a small business
[21:50] and so if you need to make sure that
[21:53] that maker work gets done then you need
[21:54] to find one block that's usually at the
[21:57] very beginning of the day or the very
[21:58] end of the day if you're the
[21:59] entrepreneur and no one cares about your
[22:01] time in the beginning if I had not done
[22:03] that I don't think I ever would have
[22:04] gotten out of one location I would never
[22:05] have been able to build the systems that
[22:07] it takes like how do you build the
[22:09] training system to get trainers on you
[22:10] do it in maker time how do you build the
[22:12] nutrition system that you're going to
[22:13] use for your whole location you do it
[22:15] during maker time how you going to run
[22:16] an advertising system for creating ads
[22:18] and writing copy on a regular basis you
[22:20] do that during maker time not during
[22:21] manager time and so to build the assets
[22:24] that I could build the business on top
[22:26] of to build the Enterprise I had to do
[22:28] that in uninterrupted time chunks and
[22:30] the problem was everybody want to
[22:31] interrupt my time and to be fair they
[22:33] could because I didn't have my my time
[22:34] wasn't super valuable in the beginning
[22:36] over time you'll begin to have people
[22:38] who can start protecting your time for
[22:39] you so for a big chunk of my career as I
[22:42] started to make more and more money the
[22:44] first half of every day until noon or 1
[22:47] p.m. was always wide open because I do
[22:49] my best work in the morning and then
[22:51] once I've kind of used up my Creative
[22:52] Juice I can do the coordination and
[22:53] meetings and things like that now I'll
[22:55] give you a second Pro tip on this which
[22:57] is if that is the way that you want to
[22:59] plan your calendar let's call yourself
[23:01] an intermediate entrepreneur start
[23:03] planning your day back to front so what
[23:06] I mean by that is someone wants a
[23:08] meeting you start at it ends at 5: and
[23:10] starts at 4: if someone else wants a
[23:12] meeting then you say it ends at it ends
[23:14] at 4 and starts at 3:30 and you work
[23:16] your calendar from Back to Front that
[23:18] way your front of the day is still the
[23:20] most open you possibly can have it now
[23:22] you still suffer from the quote zernick
[23:24] effect but you still have a very large
[23:26] chunk of uninterrupted time and by doing
[23:28] it this way you avoid those empty dead
[23:31] times where you're like great I have 45
[23:33] minutes between two meetings like what
[23:34] am I going to do now and you're like I
[23:36] guess I'll just have a snack so if you
[23:37] have less means then you work double
[23:39] time you work on your client's time and
[23:41] then you do your work in off hours so
[23:43] like I was saying in my early days by
[23:45] doing that morning five days a week and
[23:48] then I would work both shifts on the
[23:49] weekends I would get four on the
[23:51] weekends I get a morning and an
[23:52] afternoon on Saturday and Sunday that I
[23:54] can put maker time in and then I get
[23:55] five blocks during the week and so this
[23:57] still gave me nine makers blocks per
[23:59] week to move Big Stuff forward that's a
[24:01] full-time job but the key here if you're
[24:04] noticing is that yes you work double
[24:06] because you have to work the job that
[24:08] you're currently doing to make money and
[24:09] then you work the next job to get out of
[24:11] the job you're in so the V1 of this is
[24:14] you have to make maker time the V2 of
[24:16] this is I I think is the 50/50 split the
[24:18] first half of your day is maker the
[24:20] second half of your day is manager and
[24:21] you work from Back to Front that's the
[24:23] V2 version the V3 version which is what
[24:25] I do currently right now is that I have
[24:27] entire maker days so I have two three
[24:30] four days per week that are just maker
[24:32] days and then I have a manager day where
[24:34] I stack the hell out of my meetings
[24:36] introductions you know coordinations
[24:39] decisions quarterly meetings with
[24:40] portfolio companies all of that type of
[24:42] stuff happens on those days back toback
[24:44] so I don't feel unproductive at the end
[24:46] of the day because I know going into it
[24:48] I'm not going to do any maker work I'm
[24:50] just going to crush as many meetings as
[24:51] I can step three communicate about how
[24:54] you're going to communicate tell people
[24:56] when you're going to be slow to respond
[24:57] specifically during your maker box so
[25:00] people have an amazing ability to adapt
[25:02] if you tell them ahead of time people
[25:04] really only get upset when you have
[25:05] unmet expectations they expect you to
[25:07] respond immediately and then you don't
[25:09] and then they question if you're working
[25:10] when the reality is that's why you're
[25:12] working is the fact that you're not
[25:13] responding so change them so let
[25:17] everyone know that this is how you work
[25:18] and this is when you're going to be
[25:19] responsive and if you do have that time
[25:21] period where you say you're going to be
[25:22] responsive then be responsive which
[25:25] leads to step four actually work when
[25:27] you say you will if you if you have the
[25:28] luxury of having people who respect your
[25:30] time and respect your schedule and
[25:32] understand this maker manager Dynamic
[25:34] then you owe it to them as a maker to
[25:36] not waste your time because if you don't
[25:39] you will confirm their suspicions this
[25:41] whole time that you've been goofing off
[25:43] all day because you're not actually
[25:44] working and that's what the vast
[25:46] majority of managers think when they
[25:47] look at your calendar and see that it's
[25:49] empty is that you're not actually doing
[25:50] anything and what you don't want to do
[25:52] is prove them right so I covered what
[25:54] you have to think about as a manager
[25:56] right you want to understand this lingo
[25:57] you want understand how makers work and
[26:00] you want to tryy and respect that and
[26:01] Empower them to the greatest degree
[26:02] possible as a maker you also want to
[26:05] understand that you work within an
[26:05] organization there are times that you're
[26:07] going to have to take meetings if you do
[26:08] take meetings you want to block that
[26:10] time and then Crush as many meetings as
[26:11] you possibly can be responsive when you
[26:13] say you're going to be responsive and
[26:14] then work like a madman during the times
[26:16] that you actually have empty time slots
[26:17] on your calendar great so we have both
[26:19] of those covered but how do we install
[26:21] this into an organization so that we can
[26:23] make this Canon so that we can make this
[26:24] standard and this is what I'm hoping
[26:26] across many organizations so if I can
[26:28] use my platform to like help businesses
[26:31] make more money and help people actually
[26:33] enjoy their work more than like can't
[26:35] think of a higher return on my time than
[26:37] doing that across thousands and
[26:38] thousands of
[26:39] businesses so as an organization and
[26:42] this is if you're the entrepreneur who
[26:43] can make those decisions step one
[26:45] consider mandated quiet time on the
[26:49] calendar so during these times entire
[26:51] teams can't message one another or meet
[26:54] and so either make this a a a time of
[26:57] day every day or make this entire days
[26:59] of the week so for example for us
[27:01] Wednesdays are quiet days for the
[27:02] editing team like no one talks there are
[27:04] no meetings they can just crank on one
[27:07] or two big projects they want to work on
[27:09] throughout that day and I want to be
[27:11] very clear on this caveat it doesn't
[27:13] need to apply to the entire organization
[27:14] only the ones where you have makers so
[27:16] think Engineers developers copywriters
[27:19] editors Builders writers presenters
[27:21] media whatever the people who have to
[27:23] work on projects that require intense
[27:25] periods of time without interruption the
[27:27] reason I I think this is more important
[27:29] now than ever is because of remote work
[27:31] remote work has removed the transparency
[27:33] between someone working and so I could
[27:36] walk I can walk around my office now and
[27:38] walk past the editing Bas and see people
[27:41] plugged in working on their computers
[27:42] editing so I know they're editing even
[27:45] though their time block is empty if I
[27:46] just check their calendar but in a
[27:48] remote setting if I look at someone's
[27:49] calendar and see it's empty but I have
[27:51] no way to check in on them or see them
[27:53] then I don't know if they're actually
[27:55] working or if they're just like rock
[27:56] climbing and so I have no way to know
[27:58] that then you think okay well I'll just
[28:00] slack them but by doing the slack
[28:02] message you then disrupt them anyways
[28:04] and if they're super responsive on slack
[28:06] you feel like they're working when the
[28:07] likelihood is that if they're really
[28:09] responsive on slack they're not working
[28:11] cuz they're on slack and so the real
[28:13] real is that if you're remote or the
[28:15] teams that you have that are doing
[28:16] making a remote you have to have an
[28:18] element of trust and you still need to
[28:21] measure on output so you can give I
[28:23] would say basically extend longer
[28:24] periods of trust where you say hey we
[28:26] have this big project this is the
[28:28] deadline for that project and then you
[28:29] want to remove as many obstacles as you
[28:31] possibly can to allow that person to
[28:32] work and let's also be real there have
[28:34] been days where I wake up and I'm like I
[28:36] don't have it in me like wherever the
[28:37] magic is or the Muse didn't show up to
[28:39] work today sometimes if you're a if
[28:41] you're a maker then maybe see if you can
[28:43] get meetings on that day because you're
[28:44] like dude my brain's dead like I don't
[28:46] think I'm going to I'm going to create
[28:47] anything today but there are some days
[28:48] where I wake up and I feel like the the
[28:50] touch of God is upon me and I'm like oh
[28:51] my God I think I actually can cure
[28:53] cancer today and when that happens then
[28:55] sometimes it's worth changing the
[28:57] meetings and saying hey man I'm in the
[28:58] middle of something right now and I'm
[29:00] crushing it is there any way we can just
[29:02] meet later you know what's crazy most
[29:03] people when they get that message are
[29:05] like sure no problem it wasn't urgent
[29:07] anyways and sometimes they're like you
[29:08] know what we don't even need to
[29:09] reschedule the meeting I actually
[29:11] handled it already and so I would
[29:13] strongly encourage you as a maker to
[29:14] kind of keep a pulse on yourself and
[29:17] also managers to extend the time trust
[29:19] where you allow makers to make now if
[29:22] they do not meet the deadlines and they
[29:24] are not meeting the output then you need
[29:26] to be very clear about this is the trust
[29:27] that extending to you so what is the
[29:29] reason that you have for not getting
[29:31] this done and real real a lot of times
[29:32] you actually have to dig into their
[29:33] personal lives cuz that's usually the
[29:35] mess anyways as an entrepreneur you're
[29:37] often going to have times where you're a
[29:39] maker and a times where you're a manager
[29:40] and being clear to your team about Which
[29:43] hat you're wearing so I literally say
[29:46] hey I'm putting my maker hat on today
[29:47] hey manager hat before I step into
[29:49] something and that gives me and them a
[29:52] mental cue to know how I'm operating for
[29:54] that day and kind of the Rules of
[29:55] Engagement and by doing it that way it
[29:57] sets it's it sets all the expectations
[29:59] with one thing one change of hat rather
[30:01] than me have to re-explain the rules
[30:03] every
[30:04] time all right before the last and most
[30:07] important point for organizations let me
[30:09] show you my calendar and walk you
[30:10] through it so this is an actual time uh
[30:13] block I think today is the 31st of May
[30:15] um as we're actually recording this and
[30:17] so this is my this is my actual calendar
[30:19] and so you'll notice that we had uh we
[30:21] had Labor Day weekend right so Monday um
[30:23] I actually took off on Monday um so this
[30:25] was a short week but Wednesday Thursday
[30:28] Friday I have nothing on here except for
[30:30] maker time so you recording for me is
[30:32] maker time like I'm making these videos
[30:34] I can't do this and then take a meeting
[30:35] and then come back and make this video
[30:36] right like I have to stay in it until
[30:38] it's done and so this whole day all
[30:41] three of these days are just straight up
[30:42] empty and you can see I have a gym
[30:44] meeting with myself uh in the afternoon
[30:46] so I can get swole so I was telling you
[30:48] that on Wednesdays we have our quiet day
[30:50] for editors but it's actually
[30:52] organization wide and we just separated
[30:54] people into are you a maker are you a
[30:56] manager and so if you're a manager you
[30:58] deal with lots of time slots and this
[30:59] just doesn't apply to you but for
[31:01] everyone else in the organization which
[31:02] everyone else has transparency into all
[31:04] of Wednesday is an acquisition. comom
[31:06] quiet day and the reason that we put it
[31:08] on Wednesday was that way if you think
[31:10] about how the week works out it's like
[31:11] you have two quiet days on the weekend
[31:13] no matter what and then you have two
[31:15] days that could potentially get
[31:16] interrupted with another day in between
[31:18] so basically the longest amount of time
[31:19] that you have to wait is two days before
[31:20] you can have a guaranteed quiet day now
[31:22] you'll notice that Tuesday basically
[31:24] functioned as my Monday for this week I
[31:26] had a team meeting with my whole company
[31:28] I had a one1 with my head of investment
[31:30] he's the one who runs our deals I had my
[31:32] executive meeting uh which is just uh
[31:34] all the leaders in my company at
[31:36] acquisition. comom I had a oneon-one
[31:38] with my book manager I had um meeting
[31:41] with our Workshop manager because uh we
[31:44] wanted to touch base and after that
[31:45] meeting I said let's not have this
[31:46] meeting anymore immediately after the
[31:48] meeting so to be clear like I try to
[31:50] always audit like do I need to do this
[31:52] again or is there a processor a person
[31:53] who can do this instead of me and most
[31:55] times there is a processor person after
[31:57] after that I had my school games Q&A so
[31:59] I had once a week I take a call with the
[32:01] school games and notice I do these calls
[32:03] that I have with customers on my meeting
[32:06] day because it's still an interruption
[32:07] and it to me it feels the same it's like
[32:09] I hop on I'm asking questions I'm
[32:10] answering questions I'm directing I'm
[32:11] doing whatever then I had my marketing
[32:13] meeting for our internal marketing stuff
[32:15] and that was it I had a hair trim and
[32:17] then I had my gym all right and so
[32:19] you'll be like wait that's it I just saw
[32:21] Alex's whole week that's all the
[32:22] meetings he takes and the answer is yes
[32:26] now I think what might be more important
[32:28] than the things that you saw or the
[32:29] things that you didn't see and so
[32:31] there's meetings that happen all the
[32:33] time with the leadership with my team
[32:36] and portfolio companies with you know my
[32:38] media buyer and their media buyer my you
[32:40] know uh portfolio operating partner and
[32:42] the CEOs of the companies that we own
[32:44] right all of those meetings you'll note
[32:46] none of them were on my calendar at some
[32:49] point I see the entrepreneurial Journey
[32:51] as a relinquishing of control and at
[32:52] every level of Entrepreneurship you need
[32:54] to learn a new level of giving up
[32:56] control and so it's interesting is that
[32:58] when we get into entrepreneurship we do
[32:59] it because we want freedom but as soon
[33:01] as we do it to get Freedom we actually
[33:03] have absolute control over everything
[33:04] because you have control of you're a
[33:06] solo preneur now like you have no team
[33:07] it's just you but when you have control
[33:09] over everything you actually don't have
[33:10] freedom so you cannot have both absolute
[33:13] control and absolute freedom at the same
[33:14] time and so if you want freedom you have
[33:16] to relinquish control you have to extend
[33:18] trust to people now those trusts can
[33:20] have guard rails and you can still have
[33:21] outputs that you measure people on and
[33:23] then you basically tighten up the Reigns
[33:25] if things don't go to plan but as as
[33:27] long as people are doing their job and
[33:28] meeting the outputs then you can
[33:29] continue to kind of extend the leash I
[33:31] don't really like the terminology but
[33:32] you get the idea and so at the end of
[33:35] every one of these meetings I'm telling
[33:37] you like if you could just put a little
[33:38] reminder to yourself those do I need to
[33:40] do this again a like does this meeting
[33:42] even need to occur again and secondarily
[33:44] is there somebody else or a system we
[33:46] can put in place to eliminate this all
[33:47] together Lila and I she's even better
[33:50] about this because she has more meetings
[33:51] as an operator than I do um every single
[33:54] week she starts her week by looking at
[33:56] all of her meetings and deletes she
[33:58] deletes first and then on a quarterly
[34:01] basis she looks at all recurring
[34:02] meetings and says how do I how can I
[34:05] change the time that's being allocated
[34:07] across the whole company so she sees
[34:08] everyone's calendars and everyone's
[34:09] meetings she does some Rainman stuff
[34:11] where she says I don't think we need to
[34:12] do this anymore I think we can combine
[34:14] these two I think you don't need to
[34:15] attend the and she tells people I don't
[34:17] think you need to attend this anymore I
[34:18] don't think you need to attend this and
[34:19] I think that's where a culture of
[34:20] meetings don't make you productive is a
[34:23] very important subline here for
[34:25] organizations in general and you'll
[34:27] notice this with Elon Musk and basos and
[34:29] some of these these great entrepreneurs
[34:31] they talk about this where they want to
[34:32] standardize like hey you can get up in
[34:33] the middle of meeting and say hey I've
[34:35] just got stuff I need to do and I don't
[34:36] think I'm relevant here or I don't think
[34:37] I'm adding value that's you returning
[34:39] time to the company because this is the
[34:42] thing that everyone forgets is that
[34:43] let's say let's say uh you make $50,000
[34:46] a year that means that you make around
[34:50] $25 per hour in general and so if you
[34:53] have and let's say you've got some
[34:54] people are making $100,000 a year on the
[34:56] meeting so that's $50
[34:58] per hour that means that if you have 10
[35:00] people on that on a on a on a one-h hour
[35:03] call it's like that was a $500 call or a
[35:06] $400 call now if we took the whole team
[35:10] out to Chili's and we spent $400 on
[35:13] drinks and chips and whatever it'd be
[35:15] considered a major expense right but
[35:17] every day all the time you're taking the
[35:20] whole team out to chilies 10 times a day
[35:23] this is why people stay poor because
[35:24] they don't know how to allocate time to
[35:26] get the highest return
[35:28] so let's walk through the last step for
[35:31] organizations to make this real to get
[35:34] the most out of everyone spread this
[35:37] content to Makers and managers alike so
[35:40] that everyone can use the same language
[35:42] to describe this larger source of waste
[35:45] and prevent it because if you are
[35:48] working with a maker manager schedule
[35:50] where everyone understands where people
[35:51] can get the highest returns in their
[35:52] time and your comp competition is not
[35:55] working this way you will get higher
[35:57] returns Returns on human capital on the
[35:59] time you invest in people because they
[36:01] will be happier they will stay longer
[36:03] they will have higher output and the
[36:04] quality of their work will go up so
[36:05] you'll both get higher quantity of work
[36:08] and higher quality of work both by
[36:11] changing how you allocate time and try
[36:13] and actively remove as many makers as
[36:15] possible from meetings and also managers
[36:17] don't need to be there and my goal with
[36:20] this video is to increase the awareness
[36:22] of these two types of working Styles and
[36:23] put words to something that plagued me
[36:25] for a very long time and so if you're
[36:27] listening to this and you're like this
[36:28] is music to my ears this is what I've
[36:30] been trying to describe for such a long
[36:32] time and I have been able to put words
[36:33] to it I made this for you so that I
[36:36] could put words to something that
[36:37] hopefully everyone else can use and
[36:39] distribute at a bargain on time is that
[36:41] you don't have to worry about making
[36:43] this thing you can just send it so that
[36:45] people can understand it for you and
[36:46] hopefully this gives words to the makers
[36:49] whose work moves the world and helps
[36:52] managers understand how expensive got a
[36:54] minute really is
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